Sewer Drain Replacement in Ottawa

Sewer Drain Replacement in Ottawa

Looking for Sewer Drain Replacement Services in Ottawa?

A damaged or outdated sewer drain can lead to persistent clogs, unpleasant odors, and potential property damage. Our professional sewer drain replacement services in Ottawa ensure your plumbing system operates smoothly and efficiently. Using modern techniques, including trenchless solutions, we replace old or broken sewer lines with minimal disruption to your property. Trust our experienced team to provide a reliable, long-lasting solution to keep your drainage system in top condition. Protect your home and restore peace of mind with our expert services.

Dr. Pipe technicians in front of the service van arriving for sewer drain replacement in Ottawa

Call Dr. Pipe to Solve Your Plumbing Problems!

Fully licensed and insured, Dr. Pipe has years of experience serving clients across Ottawa and neighbourhoods, earning a reputation for excellence. Our skilled and certified professionals ensure the job is done right the first time, giving you peace of mind every step of the way!

Testimonials from our clients

Steph Corbs
3 days ago
These guys are great.. I had a list of issues and annoyances, from water pressure to replacements/additions and they sorted it all out very quickly and with top quality. I never at any point got the impression they were taking advantage and now have them on speed dial for anything else I may need done. Highly recommended.. A+++
Response from the owner:Thank you for your business Steph. Ron and Max
M Corcoran
5 days ago
We had a frustrating experience with another plumbing company that simply didn’t care, so finding Ron was a breath of fresh air. He is truly skilled at what he does.. the toilet and fixture installation were done beautifully and with real attention to detail. What impressed us most was that he went above and beyond without us even asking. We were planning to purchase an additional item, but Ron just took care of it. That kind of skill combined with genuine care for his customers is so hard to find. We will absolutely be calling Ron again for any future plumbing needs!
Response from the owner:Thank you for your business. Sincerely Ron and Max
Alexandra
7 days ago
This is a review of Maxim Osadchyi Maxim Osadchyi P.Eng. Dr. Pipe Drain and Plumbing Services Division of Osmaks Inc. If I could give a zero stars. I would. I hired Dr. Pipe (Osmaks) in October 2023 to install two alcove-style bathtub, and tub trim, faucet and shower head in my two bathrooms. I told Maksim and Ron (his son) that after they were done, I had a tile installer booked to do the tile around the tub. During the job, they didn’t level/shim the tub, didn’t level/center the shower head line, ripped out the floor plank in front of one tub (but not the second one), and destroyed baseboards (see attached pictures). Generally, left my bathrooms a disaster. When my tile installer came to do the tile job, he notified me that the tubs were not level. I immediately contacted Dr. Pipe and Maksim gave me every excuse in the book (my floor was not straight, etc.). Although he offers “emergency 24-hour service”, he couldn’t be bothered to send someone to level my tub until Monday. Hence, my tile installer could not finish his job and I was left without the use of both my bathtubs for over a week. After work in my basement, I had water flooding. Not once, but twice. Destroyed my brand new vanity that Dr. Pipe installed. Disrupted my tenant. Still no resolution to the damaged vanity. Maxim Osadchyi also took $150 for the installation of the shower trim and I had to pause the project for some time. Texted him that I would let him know when he could come back to finish. No response. Then when I reached out to finish the trim or refund the $150, he refused to do either. Scamming me out of $150. I do not recommend this company due to their unethical behaviour.
Response from the owner:Dear Alexandra, Thank you for your review. On October 17 and 18, 2023, we installed and tested two bathtubs at your property. Two days later, you contacted us regarding concerns about one of the tubs. During that conversation, you used abusive language and slurs, which we do not tolerate. You also relayed concerns raised by your tile and drywall contractor, whom you later dismissed, regarding the tub allegedly being out of level. On October 23, 2023, I personally attended the site to inspect your concerns. My inspection confirmed that the bathtub had been installed level. The photographs from that visit show a properly leveled tub, while the surrounding drywall and wall surfaces were uneven and not level. You withheld $100 for the installation of the faucet trim in the second bathroom because you had terminated your tile and drywall contractor, and there was no confirmed timeline for the completion of the remaining work. Our last site visit and conversation occurred in October 2023, nearly three years ago. Since that time, we have not received any further complaints or reports of problems related to our work. As more than two years and eight months have passed since the project began, and the delays resulted from the site not being ready for completion on your end, we consider the agreement inactive and the project closed. Our records indicate that the remaining installation work could not proceed due to incomplete site preparations. Accordingly, we cannot accept responsibility for the resulting delays or provide any reimbursement. Sincerely, Maxim Osadchyi, P.Eng.
Barry Sceptisaur
2 months ago
Basement floor drain was backing up, creating a very smelly lake on the floor. Without trying to upsell me, Ron explained the options honestly, clearly, and patiently and understood that we were strapped for cash. He snaked the line, which was the least costly fix, kept at it until he was satisfied with the drainage rate, and cleaned up everything. The price was as listed on the Dr. Pipe website, and far, far better than what I was able to get other, larger, better-known plumbing companies in Ottawa to quote me over the phone. It's also worth noting that these companies charge about $90 to actually come over and give an estimate. Dr. Pipe does not. If they come over and give an estimate and you decline to have the work done at that time, they're okay with that, and there's no charge. Overall, I was deeply impressed by Ron's competence and honesty, and his commitment when he put in extra time to make sure the job was done right. Many Ottawa plumbers are blatantly unethical and use predatory pricing on people who are in a jam. Dr. Pipe is the opposite. I can't praise them highly enough.
Response from the owner:Thank you Barry for your business. We are family owned and operated local business and always happy to help our customers with different options and services depending on their needs and budget. Thank you kindly for your honest review. Sincerely, Ron Osadchyi and Maxim Osadchyi
Hans Lankamp
2 months ago
The roots from the tree in our front yard had found its way into our sewer pipe. After consultation on the available options, Dr. Pipe (Max and Ron) provided their expertise in solving this issue by inserting a liner in a very timely, efficient and very professional manner. They were friendly and consciencious personnel to work with.
Response from the owner:Hi Hans. Thank you for your business. It was our pleasure to help you with roots penetration in the drain. PVC reinforce liner will protect your drain line from roots and will work perfectly for years to come
S P
4 months ago
Max and his team did the Poly-b replacement for my house. They were professional and super efficient! Million thanks 🙏
Response from the owner:Hi Sophia. It was our pleasure to help you with your Poly B replacement project. Thank you for your business. Sincerely, Max, Andriy and Elvis
Sammy L.
4 months ago
​I had a minor plumbing panic when the tip of my toilet cleaner bottle fell off and got stuck deep in the drain. I was worried about a major clog and called Dr. Pipe Drain and Plumbing. He was incredible— He talked me through exactly what to do over the phone and reassured me that the piece was small enough that it wouldn't damage my pipes. I truly appreciate his honesty and expertise instead of him just trying to sell me a service I didn't need. I’m very grateful for the help and will definitely call them again for any future emergencies!
Response from the owner:Sammy L, thank you for your review. We’re glad we could help you over the phone and give honest advice without an unnecessary service call. We appreciate your trust and look forward to helping again if you ever need us. Sincerely, Dr. Pipe.
Celine S
6 months ago
Ron from Dr. Pipe came to unclogged my bathtub. He was very efficient and showed up on time. I really appreciated his honesty and he was very knowledgeable. I would highly recommend Dr.Pipe's services. Thanks for a great service!
Response from the owner:Hi Celine. Thank you for your business. Happy Holidays. Sincerely
Robert Mackay
7 months ago
Had our new kitchen faucet installed. Excellent work at a fair price.
Response from the owner:Thank you Robert for your business and review. Call us any time if you need plumbing service. Sincerely, Ron and Max
Aïda Baroudi
7 months ago
Ron was on time, very nice and professional. Gave me options and a good price. I will use them again.
Response from the owner:Hi Aida. Thank you for the great review. Let us know if you need more plumbing services. Sincerely, Max and Ron

How Do You Know If You Need Your Sewer Drain Repaired or Replaced?

If you think there’s something wrong with your sewer drain, but you aren’t quite sure, please don’t DIY the solution. The best thing you can do is call Dr. Pipe Drain and Plumbing Services. We will perform a free, no-obligation drain inspection and come up with a solution for your drain repair. 

Some of the symptoms you should definitely call us about include:

  • Pipes that are broken, or have visible cracks, are offset, or completely collapsed
  • Blockages, which may be due to grease or foreign objects, that can disrupt water flow
  • Corrosion from deterioration of older pipes breaking down with are
  • “Bellied” pipes: a badly installed pipe may sink too low to work properly
  • Leaks at the joints of pipes due to the seals between parts degrading
  • Roots from trees and shrubs causing damage to the pipelines
  • Old pipes deteriorating and becoming a serious problem.

If any of these problems apply to you, we can assess the problem and offer the best solutions to repair your drains.

What Are the Drain Replacement Methods?

In Ottawa, you have a few options for drain replacement methods. Our no-obligation inspection will give us insight into which option may be best suited to your drain repair. Your choices for drain service include:

  • Traditional repair:  A trench is dug to gain access to the underground pipes. We may use heavy construction equipment to excavate your lawn, and refill the area to complete the repair. The traditional repair has the advantage of exposing the problem to our experts (and everyone else) to see.
  • Trenchless repair: A method of pipe repair that leaves your lawn relatively undisturbed. A video inspection is performed, and holes are dug at the beginning and end of the damaged section of pipe. No trench is required.
  • Pipe bursting: New pipe is passed through old, damaged pipe. The old pipe bursts as the new drainage system is set. This is best for PVC, clay, concrete, iron, terracotta and other pipe systems.
  • Pipe relining: While this method involves some digging, it is less than the traditional method.  It creates a “pipe within a pipe”. Pipe relining is best used to seal cracks, and repair holes, and damage caused by roots and rust.

Trenchless Drain Repair vs Traditional

Ottawans can claim a few advantages using trenchless drain repair over traditional repairs, like:

#1. Trenchless drain repair will save your time

  • Trenchless drain repair can be completed in one day.  The most time-consuming parts are the video inspections at the beginning and the end, and drilling the repair holes. A traditional method can cause so much disruption to your household for days.  During that time, you can’t use the bathroom, shower, do laundry, or do any activity where the water goes down the drain.

#2. Threnchless drain repair will save your money

  • A trenchless repair is performed using seamless pipes, which don’t have joints like traditional pipes.  Seamless pipes are made from HDPE, which is an extremely robust material that will last for decades and you will save some amount of money.

#3. Trenchless drain repair will help system to work better

  • Since seamless pipes use HDPE, they are less likely to need repairs than traditional pipes. Recall that trenchless repairs don’t have joints.  This may result in better flow than you initially had from traditional sewer pipes.

Sewer Replacement Cost

Our best estimate of sewer replacement costs comes from our no-obligation inspection.  Call us today to schedule one. Every case is different, but the sooner you call, the faster we can address the situation. 

Implementing a trenchless drain repair is less expensive than a traditional repair.  Through its robust material HDPE, a trenchless repair will normally have lower maintenance costs throughout its life.

What Can You Expect Choosing Us for the Repairs?

When you call Dr. Pipe Drain and Plumbing Services, we will give you our best service. Qualified and licensed professionals will professionally perform your sewer drain replacement quickly. We also give our customers:

  • A fair and honest quote.
  • A thorough video assessment of your drain system.
  • Products and installations that are efficiently designed to reduce maintenance and other risk.
  • A team of bonded and insured professional tradesmen, with all of our licenses and certifications up to date.
  • Clean and restored workspaces so that you and your family can resume living in your home.

Why Dr. Pipe Drain and Plumbing Services?

Many companies offer licensed plumbers, but Dr. Pipe Drain and Plumbing Services also offers respect for your home and your time as our standard. This means from the time you call us, we are committed to making your entire experience as customer-friendly as possible. We coordinate times that work with your schedule and call when we’re on our way. Our plumbers keep our areas neat and covered while working.  In our projects, we use the most appropriate solutions to work quickly and efficiently. 

Our strengths do not only lie in plumbing. We can also help navigate the insurance companies and city red tape. You will receive all the necessary permits for our jobs. We will guide you through the City of Ottawa rebates for which you qualify.

What our Customers Say?

Give us a call today for a free upfront estimate!

Our work speaks for itself. If you want to learn more before calling us, look at our 5.0-star reviews on Google Maps. Check them out and see what makes us different!

FAQs

1. What is sewer drain replacement?

Sewer drain replacement means removing an old or broken sewer pipe and installing a new one. This helps your wastewater flow properly, preventing backups, leaks, foul odors, and property damage.

2. What are the signs that my sewer drain may need to be replaced?

Some warning signs are slow drains in your home, frequent clogs, bad sewer smells, water collecting in your yard, or tree roots growing into the pipe. These problems usually mean the pipe is cracked, collapsed, or badly damaged and can’t be fixed by just cleaning.

3. How is sewer drain replacement carried out?

First, a detailed inspection is conducted, often with a video camera, to identify and assess the damage. After finding the problem, the damaged part of the pipe is replaced. Depending on the situation, this might mean digging up the area or using a trenchless method that needs less digging and causes less mess.

4. How long does sewer drain replacement take, and will it affect my property?

How long it takes depends on how long and how damaged your sewer line is. Traditional replacement may need digging that can disturb your yard, but trenchless methods usually cause less mess and are faster. After checking your pipes, Dr. Pipe can give you a clear idea of how long it will take and what to expect.

5. Who is responsible for sewer drain replacement in Ottawa?

In Ottawa, homeowners are usually responsible for the sewer line on their property up to where it connects to the city’s main sewer. The city is responsible for the public sewer main under the street.

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