Catch Basin Cleaning Services in Ottawa

Catch Basin Cleaning Services in Ottawa

Professional Catch Basin Cleaning Services in Ottawa

Regular catch basin cleaning is essential to prevent water pooling and flooding on your property. Over time, debris, leaves, and sediment can clog catch basins, leading to poor drainage and potential water damage. Our catch basin cleaning services in Ottawa ensure your drainage systems remain clear and functional, protecting your property from water buildup. Trust our team to provide thorough cleaning and maintenance, keeping your drainage system working efficiently year-round.

Dr. Pipe service van for catch basin cleaning service in Ottawa

Call Dr. Pipe to Solve Your Plumbing Problems!

Fully licensed and insured, Dr. Pipe has years of experience serving clients across Ottawa and neighbourhoods, earning a reputation for excellence. Our skilled and certified professionals ensure the job is done right the first time, giving you peace of mind every step of the way!

For Emergencies Call 613 791 5777 Order service

Testimonials from our clients

Excellent
Dr. Pipe Drain and Plumbing4.9
Based on 68 reviews
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Alexandra
1 day ago
This is a review of Maxim Osadchyi Maxim Osadchyi P.Eng. Dr. Pipe Drain and Plumbing Services Division of Osmaks Inc. If I could give a zero stars. I would. I hired Dr. Pipe (Osmaks) in October 2023 to install two alcove-style bathtub, and tub trim, faucet and shower head in my two bathrooms. I told Maksim and Ron (his son) that after they were done, I had a tile installer booked to do the tile around the tub. During the job, they didn’t level/shim the tub, didn’t level/center the shower head line, ripped out the floor plank in front of one tub (but not the second one), and destroyed baseboards (see attached pictures). Generally, left my bathrooms a disaster. When my tile installer came to do the tile job, he notified me that the tubs were not level. I immediately contacted Dr. Pipe and Maksim gave me every excuse in the book (my floor was not straight, etc.). Although he offers “emergency 24-hour service”, he couldn’t be bothered to send someone to level my tub until Monday. Hence, my tile installer could not finish his job and I was left without the use of both my bathtubs for over a week. After work in my basement, I had water flooding. Not once, but twice. Destroyed my brand new vanity that Dr. Pipe installed. Disrupted my tenant. Still no resolution to the damaged vanity. Maxim Osadchyi also took $150 for the installation of the shower trim and I had to pause the project for some time. Texted him that I would let him know when he could come back to finish. No response. Then when I reached out to finish the trim or refund the $150, he refused to do either. Scamming me out of $150. I do not recommend this company due to their unethical behaviour.
Response from the owner:Dear Alexandra, Thank you for your review. On October 17 and 18, 2023, we installed and tested two bathtubs at your property. Two days later, you contacted us regarding concerns about one of the tubs. During that conversation, you used abusive language and slurs, which we do not tolerate. You also relayed concerns raised by your tile and drywall contractor, whom you later dismissed, regarding the tub allegedly being out of level. On October 23, 2023, I personally attended the site to inspect your concerns. My inspection confirmed that the bathtub had been installed level. The photographs from that visit show a properly leveled tub, while the surrounding drywall and wall surfaces were uneven and not level. You withheld $100 for the installation of the faucet trim in the second bathroom because you had terminated your tile and drywall contractor, and there was no confirmed timeline for the completion of the remaining work. Our last site visit and conversation occurred in October 2023, nearly three years ago. Since that time, we have not received any further complaints or reports of problems related to our work. As more than two years and eight months have passed since the project began, and the delays resulted from the site not being ready for completion on your end, we consider the agreement inactive and the project closed. Our records indicate that the remaining installation work could not proceed due to incomplete site preparations. Accordingly, we cannot accept responsibility for the resulting delays or provide any reimbursement. Sincerely, Maxim Osadchyi, P.Eng.
Barry Sceptisaur
1 month ago
Basement floor drain was backing up, creating a very smelly lake on the floor. Without trying to upsell me, Ron explained the options honestly, clearly, and patiently and understood that we were strapped for cash. He snaked the line, which was the least costly fix, kept at it until he was satisfied with the drainage rate, and cleaned up everything. The price was as listed on the Dr. Pipe website, and far, far better than what I was able to get other, larger, better-known plumbing companies in Ottawa to quote me over the phone. It's also worth noting that these companies charge about $90 to actually come over and give an estimate. Dr. Pipe does not. If they come over and give an estimate and you decline to have the work done at that time, they're okay with that, and there's no charge. Overall, I was deeply impressed by Ron's competence and honesty, and his commitment when he put in extra time to make sure the job was done right. Many Ottawa plumbers are blatantly unethical and use predatory pricing on people who are in a jam. Dr. Pipe is the opposite. I can't praise them highly enough.
Response from the owner:Thank you Barry for your business. We are family owned and operated local business and always happy to help our customers with different options and services depending on their needs and budget. Thank you kindly for your honest review. Sincerely, Ron Osadchyi and Maxim Osadchyi
Hans Lankamp
2 months ago
The roots from the tree in our front yard had found its way into our sewer pipe. After consultation on the available options, Dr. Pipe (Max and Ron) provided their expertise in solving this issue by inserting a liner in a very timely, efficient and very professional manner. They were friendly and consciencious personnel to work with.
Response from the owner:Hi Hans. Thank you for your business. It was our pleasure to help you with roots penetration in the drain. PVC reinforce liner will protect your drain line from roots and will work perfectly for years to come
S P
4 months ago
Max and his team did the Poly-b replacement for my house. They were professional and super efficient! Million thanks 🙏
Response from the owner:Hi Sophia. It was our pleasure to help you with your Poly B replacement project. Thank you for your business. Sincerely, Max, Andriy and Elvis
Sammy L.
4 months ago
​I had a minor plumbing panic when the tip of my toilet cleaner bottle fell off and got stuck deep in the drain. I was worried about a major clog and called Dr. Pipe Drain and Plumbing. He was incredible— He talked me through exactly what to do over the phone and reassured me that the piece was small enough that it wouldn't damage my pipes. I truly appreciate his honesty and expertise instead of him just trying to sell me a service I didn't need. I’m very grateful for the help and will definitely call them again for any future emergencies!
Response from the owner:Sammy L, thank you for your review. We’re glad we could help you over the phone and give honest advice without an unnecessary service call. We appreciate your trust and look forward to helping again if you ever need us. Sincerely, Dr. Pipe.
Celine S
6 months ago
Ron from Dr. Pipe came to unclogged my bathtub. He was very efficient and showed up on time. I really appreciated his honesty and he was very knowledgeable. I would highly recommend Dr.Pipe's services. Thanks for a great service!
Response from the owner:Hi Celine. Thank you for your business. Happy Holidays. Sincerely
Robert Mackay
7 months ago
Had our new kitchen faucet installed. Excellent work at a fair price.
Response from the owner:Thank you Robert for your business and review. Call us any time if you need plumbing service. Sincerely, Ron and Max
Aïda Baroudi
7 months ago
Ron was on time, very nice and professional. Gave me options and a good price. I will use them again.
Response from the owner:Hi Aida. Thank you for the great review. Let us know if you need more plumbing services. Sincerely, Max and Ron
L H
7 months ago
I interviewed several plumbing companies for my complete drain replacement project before selecting "Dr. Pipe Drain and Plumbing" to do the job. I was reassured by the respectful communication style of Maxim (owner), and his willingness to listen to my preferences, based on what I had learned prior to committing to this project. Scheduling was flexible, and the job was completed in a very timely manner. Andryi (main plumber) was extremely experienced in this type of work, and was very tidy in his approach. He was able to access all of the original drain pipes by creating "partial" trenches, and working through those areas under the concrete slab, without having to dismantle certain finished parts of my basement. All of the concrete debris and aggregate (stones) were placed in feed bags while the job was being done, which kept the mess at a minimum and facilitated the process of back filling once the work was done. I was given a choice of styles of back water valve, with the advantages of each shown to me. All in all, the entire process was a comfortable experience, despite the "invasive" elements of such a project. Andryi, Ron and Max were all very pleasant to deal with and I would highly recommend this company for any plumbing work.
Response from the owner:Thank you for your business. It was our pleasure to work for you. Sincerely, Max, Andryi and Ron
Adam Shapiro
7 months ago
Honest and clear explanation. And a good price. Thanks.
Response from the owner:Hi Adam. Thank you for your business. Let us know if you need more service. Sincerely Maxim, Andryi and Ron

What is a Catch Basin?

You may know the catch basin by its more common name: a storm drain.  It is found by the curb of your property, or somewhere in your yard.  The storm drain tends to collect leaves and other garbage that flows along with runoff water.  This debris collects at the bottom of the basin as the water drains away.  It’s best to implement catch basin maintenance regularly to remove debris and prevent floods on your property.

Catch Basin Cleaning

When your storm drain clogs, the water backs up.  You risk your home flooding, your foundation being damaged, and sinkholes forming on your property.

Any obstructions to the catch basin will prevent it from functioning correctly.  When clearing leaves or lawn clippings from you yard, avoid depositing them in or over the catch basin.  Don’t park your car over the storm drain.  Removing build-up from dirt, sand, and other foreign matters will help maintain the health of your catch basin.

Catch Basin Maintenance Solutions in Ottawa

It is expected that eventually your catch basin will back up, be slow to drain, or become clogged.  When this happens, our trained experts can present you with a number of solutions.

  • Catch Basin Cleaning
  • Vacuum Truck Services
  • Mechanical Catch Basin Cleaners
  • Catch Basin Pumping
  • Catch Basin Inspection.

What Can You Expect When You Choose Us For Your Catch Basin Cleaning

Our certified experts will work with you to ensure that your plumbing issue is resolved quickly and professionally.  We provide you with:

  • 20+ years of experience to guide you as to the most efficient solution
  • Fair and honest pricing up front
  • Support when obtaining the required permits and permission.
  • Plumbing professionals who are bonded and insured
  • State-of-the-art equipment that is right for the job
  • A team of experts with trade licenses verified and certifications up-to-date
  • A neat living space with minimal disruptions while the project is ongoing
  • A clean and restored property upon completion of the project.

Why Dr. Pipe Drain and Plumbing Services ?

Many companies offer licensed plumbers, but Dr. Pipe Drain and Plumbing Services also offers respect for your home and your time as our standard.  This means from the time you call us, we are committed to making your entire experience as customer efficient as possible.  We coordinate times that work with your schedule, and call when we’re on our way. Our plumbers keep our areas neat and covered while working.  In our projects, we use the most appropriate solutions to work quickly and professionally. 

Our strengths do not only lie in plumbing. We can also help navigate the insurance companies and bureaucratic red tape. You will receive all the necessary permits for our jobs. We will guide you through the City of Ottawa rebates for which you qualify.

What our Customers Say?

Our work speaks for itself. If you want to learn more before calling us, look at our 5.0-star reviews on Google Maps. Check them out and see what makes us different!

Give us a call today for a free upfront estimate!
+1 (613) 791 5777

Our customers love us, and our work is the best quality. Stop by our testimonials page, and then give us a call. We’ll set up your free, no-obligation inspection of your catch basin.

FAQs

1. What is catch basin cleaning and why is it important?

Catch basin cleaning removes accumulated debris, sediment, leaves, and sludge from the basin that collects rainwater and surface runoff. Over time, buildup can block drainage and lead to pooling water, odours, or even localized flooding around your property. Regular cleaning keeps stormwater flowing properly and helps protect surrounding pavement and foundations.

2. How do I know if my catch basin needs cleaning?

Common signs include slow drainage after rain, standing water near the grate, unpleasant smells, or visible debris inside the basin. In some cases, you may also notice erosion or sinking around the basin if it has been clogged for a long time. These symptoms often point to sediment buildup or structural wear that needs attention.

3. How often should a catch basin be cleaned in Ottawa?

Most residential and small commercial catch basins benefit from cleaning every 1–2 years, depending on tree cover, debris levels, and local drainage conditions. Properties surrounded by trees or exposed to heavy runoff may require more frequent maintenance to prevent blockages.

4. What happens during professional catch basin cleaning?

A technician removes the grate, extracts debris and sludge from the basin, and checks the outlet pipe for obstructions or damage. The goal is not just to clear visible debris but to restore proper drainage capacity so stormwater can flow freely into the connected drain system.

5. Can a clogged catch basin cause flooding or property damage?

Yes. When a basin fills with sediment and debris, rainwater cannot drain properly and may pool around driveways, walkways, or foundations. Over time, this can erode soil and strain drainage systems, increasing the risk of surface flooding or structural problems if left unaddressed.

Available 24/7 for
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No Hidden Costs When The Job Is Finished.

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We Treat Your Home like We Treat Our Home.