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Testimonials from our clients

Excellent

Dr. Pipe Drain and Plumbing4.9

Based on 70 reviews

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Steph Corbs

1 week ago

These guys are great.. I had a list of issues and annoyances, from water pressure to replacements/additions and they sorted it all out very quickly and with top quality. I never at any point got the impression they were taking advantage and now have them on speed dial for anything else I may need done. Highly recommended.. A+++

Response from the owner:Thank you for your business Steph. Ron and Max

M Corcoran

2 weeks ago

We had a frustrating experience with another plumbing company that simply didn’t care, so finding Ron was a breath of fresh air. He is truly skilled at what he does.. the toilet and fixture installation were done beautifully and with real attention to detail. What impressed us most was that he went above and beyond without us even asking. We were planning to purchase an additional item, but Ron just took care of it. That kind of skill combined with genuine care for his customers is so hard to find. We will absolutely be calling Ron again for any future plumbing needs!

Response from the owner:Thank you for your business. Sincerely Ron and Max

Alexandra

2 weeks ago

This is a review of Maxim Osadchyi Maxim Osadchyi P.Eng. Dr. Pipe Drain and Plumbing Services Division of Osmaks Inc. If I could give a zero stars. I would. I hired Dr. Pipe (Osmaks) in October 2023 to install two alcove-style bathtub, and tub trim, faucet and shower head in my two bathrooms. I told Maksim and Ron (his son) that after they were done, I had a tile installer booked to do the tile around the tub. During the job, they didn’t level/shim the tub, didn’t level/center the shower head line, ripped out the floor plank in front of one tub (but not the second one), and destroyed baseboards (see attached pictures). Generally, left my bathrooms a disaster. When my tile installer came to do the tile job, he notified me that the tubs were not level. I immediately contacted Dr. Pipe and Maksim gave me every excuse in the book (my floor was not straight, etc.). Although he offers “emergency 24-hour service”, he couldn’t be bothered to send someone to level my tub until Monday. Hence, my tile installer could not finish his job and I was left without the use of both my bathtubs for over a week. After work in my basement, I had water flooding. Not once, but twice. Destroyed my brand new vanity that Dr. Pipe installed. Disrupted my tenant. Still no resolution to the damaged vanity. Maxim Osadchyi also took $150 for the installation of the shower trim and I had to pause the project for some time. Texted him that I would let him know when he could come back to finish. No response. Then when I reached out to finish the trim or refund the $150, he refused to do either. Scamming me out of $150. I do not recommend this company due to their unethical behaviour.

Response from the owner:Dear Alexandra, Thank you for your review. On October 17 and 18, 2023, we installed and tested two bathtubs at your property. Two days later, you contacted us regarding concerns about one of the tubs. During that conversation, you used abusive language and slurs, which we do not tolerate. You also relayed concerns raised by your tile and drywall contractor, whom you later dismissed, regarding the tub allegedly being out of level. On October 23, 2023, I personally attended the site to inspect your concerns. My inspection confirmed that the bathtub had been installed level. The photographs from that visit show a properly leveled tub, while the surrounding drywall and wall surfaces were uneven and not level. You withheld $100 for the installation of the faucet trim in the second bathroom because you had terminated your tile and drywall contractor, and there was no confirmed timeline for the completion of the remaining work. Our last site visit and conversation occurred in October 2023, nearly three years ago. Since that time, we have not received any further complaints or reports of problems related to our work. As more than two years and eight months have passed since the project began, and the delays resulted from the site not being ready for completion on your end, we consider the agreement inactive and the project closed. Our records indicate that the remaining installation work could not proceed due to incomplete site preparations. Accordingly, we cannot accept responsibility for the resulting delays or provide any reimbursement. Sincerely, Maxim Osadchyi, P.Eng.

Barry Sceptisaur

2 months ago

Basement floor drain was backing up, creating a very smelly lake on the floor. Without trying to upsell me, Ron explained the options honestly, clearly, and patiently and understood that we were strapped for cash. He snaked the line, which was the least costly fix, kept at it until he was satisfied with the drainage rate, and cleaned up everything. The price was as listed on the Dr. Pipe website, and far, far better than what I was able to get other, larger, better-known plumbing companies in Ottawa to quote me over the phone. It's also worth noting that these companies charge about $90 to actually come over and give an estimate. Dr. Pipe does not. If they come over and give an estimate and you decline to have the work done at that time, they're okay with that, and there's no charge. Overall, I was deeply impressed by Ron's competence and honesty, and his commitment when he put in extra time to make sure the job was done right. Many Ottawa plumbers are blatantly unethical and use predatory pricing on people who are in a jam. Dr. Pipe is the opposite. I can't praise them highly enough.

Response from the owner:Thank you Barry for your business. We are family owned and operated local business and always happy to help our customers with different options and services depending on their needs and budget. Thank you kindly for your honest review. Sincerely, Ron Osadchyi and Maxim Osadchyi

Hans Lankamp

2 months ago

The roots from the tree in our front yard had found its way into our sewer pipe. After consultation on the available options, Dr. Pipe (Max and Ron) provided their expertise in solving this issue by inserting a liner in a very timely, efficient and very professional manner. They were friendly and consciencious personnel to work with.

Response from the owner:Hi Hans. Thank you for your business. It was our pleasure to help you with roots penetration in the drain. PVC reinforce liner will protect your drain line from roots and will work perfectly for years to come

S P

4 months ago

Max and his team did the Poly-b replacement for my house. They were professional and super efficient! Million thanks 🙏

Response from the owner:Hi Sophia. It was our pleasure to help you with your Poly B replacement project. Thank you for your business. Sincerely, Max, Andriy and Elvis

Sammy L.

5 months ago

​I had a minor plumbing panic when the tip of my toilet cleaner bottle fell off and got stuck deep in the drain. I was worried about a major clog and called Dr. Pipe Drain and Plumbing. He was incredible— He talked me through exactly what to do over the phone and reassured me that the piece was small enough that it wouldn't damage my pipes. I truly appreciate his honesty and expertise instead of him just trying to sell me a service I didn't need. I’m very grateful for the help and will definitely call them again for any future emergencies!

Response from the owner:Sammy L, thank you for your review. We’re glad we could help you over the phone and give honest advice without an unnecessary service call. We appreciate your trust and look forward to helping again if you ever need us. Sincerely, Dr. Pipe.

Celine S

6 months ago

Ron from Dr. Pipe came to unclogged my bathtub. He was very efficient and showed up on time. I really appreciated his honesty and he was very knowledgeable. I would highly recommend Dr.Pipe's services. Thanks for a great service!

Response from the owner:Hi Celine. Thank you for your business. Happy Holidays. Sincerely

Robert Mackay

7 months ago

Had our new kitchen faucet installed. Excellent work at a fair price.

Response from the owner:Thank you Robert for your business and review. Call us any time if you need plumbing service. Sincerely, Ron and Max

Aïda Baroudi

7 months ago

Ron was on time, very nice and professional. Gave me options and a good price. I will use them again.

Response from the owner:Hi Aida. Thank you for the great review. Let us know if you need more plumbing services. Sincerely, Max and Ron

Quick Solutions for Plumbing Issues in Kanata

Whether in the bathroom, kitchen, basement, or outdoors, our plumbers offer fast and reliable repairs, installations, and upgrades. With Dr. Pipe, you’ll always get dependable service.

Emergency Plumbing & 24/7 Response:

• Our emergency plumbers in Kanata provide rapid response for urgent problems such as burst pipes, basement floods, sewer backups, and more. Available 24/7, we deliver same-day service to restore safety and functionality to your home or business.

Drain Cleaning & Repair:

• We provide professional drain cleaning in Kanata, handling everything from small clogs to severe blockages. Using hydro jetting and video camera inspections, we clear drains quickly and effectively. For damaged pipes, our team performs both trenchless and traditional drain repair methods to keep your system flowing.

Water Line Installation & Repair:

• Dr. Pipe specializes in water line repair and installation in Kanata, including new installations, replacement of old or damaged lines, and fast repairs for leaks or breaks. We ensure steady water pressure and dependable delivery using top-quality materials for long-lasting results.

Toilet Services:

• Our plumbers provide full toilet services, repairing leaks, clogs, and broken parts, as well as complete toilet replacements and new installations. We guarantee efficient, reliable operation for one of the most important fixtures in your home.

Faucet & Fixture Services:

• From kitchens and bathrooms to showers and outdoor faucets, we repair or replace all types of fixtures. Our plumbing services in Kanata cover both customer-supplied and company-provided products, with precision installation and thorough leak testing included.

Sump Pump and Backwater Valve Services:

• Protecting your basement from flooding is a top priority. We provide expert sump pump installation, repairs, and replacements, including battery backup systems. Our team also services backwater valves, offering reliable protection against sewage backups.

Kitchen Plumbing:

• Our kitchen plumbing services in Kanata cover every need—from leaky taps and clogged drains to dishwasher hookups, garbage disposals, and complete renovations. We make sure your kitchen runs smoothly and efficiently.

Basement & Outdoor Plumbing:

• We address plumbing issues in basements and outdoor spaces, including sump pump repairs, sewer line blockages, laundry hose replacements, and outdoor faucet servicing. With our plumbers, you can prevent water damage and costly repairs.

Plumbing Upgrades & General Repairs:

• Looking to upgrade your home? We install modern fixtures for kitchens and bathrooms while also handling a wide variety of general repairs. With years of expertise, our Kanata plumbing services deliver reliable results you can trust.

Testimonials from our clients

Excellent

Dr. Pipe Drain and Plumbing4.9

Based on 70 reviews

See all reviews

review us on

Steph Corbs

1 week ago

These guys are great.. I had a list of issues and annoyances, from water pressure to replacements/additions and they sorted it all out very quickly and with top quality. I never at any point got the impression they were taking advantage and now have them on speed dial for anything else I may need done. Highly recommended.. A+++

Response from the owner:Thank you for your business Steph. Ron and Max

M Corcoran

2 weeks ago

We had a frustrating experience with another plumbing company that simply didn’t care, so finding Ron was a breath of fresh air. He is truly skilled at what he does.. the toilet and fixture installation were done beautifully and with real attention to detail. What impressed us most was that he went above and beyond without us even asking. We were planning to purchase an additional item, but Ron just took care of it. That kind of skill combined with genuine care for his customers is so hard to find. We will absolutely be calling Ron again for any future plumbing needs!

Response from the owner:Thank you for your business. Sincerely Ron and Max

Alexandra

2 weeks ago

This is a review of Maxim Osadchyi Maxim Osadchyi P.Eng. Dr. Pipe Drain and Plumbing Services Division of Osmaks Inc. If I could give a zero stars. I would. I hired Dr. Pipe (Osmaks) in October 2023 to install two alcove-style bathtub, and tub trim, faucet and shower head in my two bathrooms. I told Maksim and Ron (his son) that after they were done, I had a tile installer booked to do the tile around the tub. During the job, they didn’t level/shim the tub, didn’t level/center the shower head line, ripped out the floor plank in front of one tub (but not the second one), and destroyed baseboards (see attached pictures). Generally, left my bathrooms a disaster. When my tile installer came to do the tile job, he notified me that the tubs were not level. I immediately contacted Dr. Pipe and Maksim gave me every excuse in the book (my floor was not straight, etc.). Although he offers “emergency 24-hour service”, he couldn’t be bothered to send someone to level my tub until Monday. Hence, my tile installer could not finish his job and I was left without the use of both my bathtubs for over a week. After work in my basement, I had water flooding. Not once, but twice. Destroyed my brand new vanity that Dr. Pipe installed. Disrupted my tenant. Still no resolution to the damaged vanity. Maxim Osadchyi also took $150 for the installation of the shower trim and I had to pause the project for some time. Texted him that I would let him know when he could come back to finish. No response. Then when I reached out to finish the trim or refund the $150, he refused to do either. Scamming me out of $150. I do not recommend this company due to their unethical behaviour.

Response from the owner:Dear Alexandra, Thank you for your review. On October 17 and 18, 2023, we installed and tested two bathtubs at your property. Two days later, you contacted us regarding concerns about one of the tubs. During that conversation, you used abusive language and slurs, which we do not tolerate. You also relayed concerns raised by your tile and drywall contractor, whom you later dismissed, regarding the tub allegedly being out of level. On October 23, 2023, I personally attended the site to inspect your concerns. My inspection confirmed that the bathtub had been installed level. The photographs from that visit show a properly leveled tub, while the surrounding drywall and wall surfaces were uneven and not level. You withheld $100 for the installation of the faucet trim in the second bathroom because you had terminated your tile and drywall contractor, and there was no confirmed timeline for the completion of the remaining work. Our last site visit and conversation occurred in October 2023, nearly three years ago. Since that time, we have not received any further complaints or reports of problems related to our work. As more than two years and eight months have passed since the project began, and the delays resulted from the site not being ready for completion on your end, we consider the agreement inactive and the project closed. Our records indicate that the remaining installation work could not proceed due to incomplete site preparations. Accordingly, we cannot accept responsibility for the resulting delays or provide any reimbursement. Sincerely, Maxim Osadchyi, P.Eng.

Barry Sceptisaur

2 months ago

Basement floor drain was backing up, creating a very smelly lake on the floor. Without trying to upsell me, Ron explained the options honestly, clearly, and patiently and understood that we were strapped for cash. He snaked the line, which was the least costly fix, kept at it until he was satisfied with the drainage rate, and cleaned up everything. The price was as listed on the Dr. Pipe website, and far, far better than what I was able to get other, larger, better-known plumbing companies in Ottawa to quote me over the phone. It's also worth noting that these companies charge about $90 to actually come over and give an estimate. Dr. Pipe does not. If they come over and give an estimate and you decline to have the work done at that time, they're okay with that, and there's no charge. Overall, I was deeply impressed by Ron's competence and honesty, and his commitment when he put in extra time to make sure the job was done right. Many Ottawa plumbers are blatantly unethical and use predatory pricing on people who are in a jam. Dr. Pipe is the opposite. I can't praise them highly enough.

Response from the owner:Thank you Barry for your business. We are family owned and operated local business and always happy to help our customers with different options and services depending on their needs and budget. Thank you kindly for your honest review. Sincerely, Ron Osadchyi and Maxim Osadchyi

Hans Lankamp

2 months ago

The roots from the tree in our front yard had found its way into our sewer pipe. After consultation on the available options, Dr. Pipe (Max and Ron) provided their expertise in solving this issue by inserting a liner in a very timely, efficient and very professional manner. They were friendly and consciencious personnel to work with.

Response from the owner:Hi Hans. Thank you for your business. It was our pleasure to help you with roots penetration in the drain. PVC reinforce liner will protect your drain line from roots and will work perfectly for years to come

S P

4 months ago

Max and his team did the Poly-b replacement for my house. They were professional and super efficient! Million thanks 🙏

Response from the owner:Hi Sophia. It was our pleasure to help you with your Poly B replacement project. Thank you for your business. Sincerely, Max, Andriy and Elvis

Sammy L.

5 months ago

​I had a minor plumbing panic when the tip of my toilet cleaner bottle fell off and got stuck deep in the drain. I was worried about a major clog and called Dr. Pipe Drain and Plumbing. He was incredible— He talked me through exactly what to do over the phone and reassured me that the piece was small enough that it wouldn't damage my pipes. I truly appreciate his honesty and expertise instead of him just trying to sell me a service I didn't need. I’m very grateful for the help and will definitely call them again for any future emergencies!

Response from the owner:Sammy L, thank you for your review. We’re glad we could help you over the phone and give honest advice without an unnecessary service call. We appreciate your trust and look forward to helping again if you ever need us. Sincerely, Dr. Pipe.

Celine S

6 months ago

Ron from Dr. Pipe came to unclogged my bathtub. He was very efficient and showed up on time. I really appreciated his honesty and he was very knowledgeable. I would highly recommend Dr.Pipe's services. Thanks for a great service!

Response from the owner:Hi Celine. Thank you for your business. Happy Holidays. Sincerely

Robert Mackay

7 months ago

Had our new kitchen faucet installed. Excellent work at a fair price.

Response from the owner:Thank you Robert for your business and review. Call us any time if you need plumbing service. Sincerely, Ron and Max

Aïda Baroudi

7 months ago

Ron was on time, very nice and professional. Gave me options and a good price. I will use them again.

Response from the owner:Hi Aida. Thank you for the great review. Let us know if you need more plumbing services. Sincerely, Max and Ron

20 Years of Plumbing Experience

For more than 20 years, Dr. Pipe Drain and Plumbing has been the go-to plumbing company in Kanata, trusted for reliable solutions and honest service. We provide peace of mind with plumbers who are licensed, insured, and certified. We always offer upfront pricing and professional care. Whether it’s a complex installation, routine maintenance, or a 24/7 emergency, every plumber on our team is committed to long-lasting results and complete customer satisfaction.

Need a Reliable Plumber in Kanata? Call Dr. Pipe Today!

For new installations—including full water heater installation in Kanata—customized plumbing solutions, or ongoing maintenance, reach out to Dr. Pipe Drain and Plumbing. Call us today at 613-791-5777 or use our online form to schedule service. Offering dependable plumbing services, we ensure you’ll always have a professional plumber ready when you need one most.

The Smart Choice for a Plumber in Kanata

Proudly serving Kanata, Dr. Pipe Drain and Plumbing is dedicated to delivering top-quality plumbing services with a focus on customer care. We back every project with a satisfaction guarantee and stand by our work. Contact your trusted plumber today to schedule an appointment!

Why Choose Dr. Pipe as Your Plumber Kanata?

• Experience & Reputation: Since 2006, Dr. Pipe has been offering quick, reliable service backed by genuine care and a proven record of customer satisfaction.
• Same-Day Service: For urgent issues, our emergency plumbers in Kanata provide same-day or next-day solutions, restoring comfort and safety without delay.
• Customer Satisfaction: We prioritize seamless service and lasting solutions, which is why our plumbing services are backed by excellent reviews and repeat customers.
• Highly Skilled Team: Our team of licensed plumbers is carefully selected and trained to deliver both technical skill and friendly, professional service.
• Transparent Pricing: No surprises—all costs are explained upfront with standardized pricing, including weekends and after-hours service.
• Quality Products: We install only top-quality fixtures and brands—such as Moen and American Standard—ensuring every installation in your home is durable and reliable.
• Comprehensive Service Area: With a large fleet and optimized routes, our Kanata plumbers ensure quick, dependable service across the city and surrounding Ottawa areas.

Service Area We Cover

Dr. Pipe proudly serves the entire Kanata community as well as surrounding areas, including Carlington, Embrun, Orleans, Vanier, Old Ottawa South, and throughout Ottawa. Our reliable plumbing services are available for both homes and businesses, delivering efficient repairs, new installations, and responsive emergency solutions you can trust. Count on us to be your dependable plumber in Kanata and Ottawa for every situation.

Don’t let a plumbing emergency disrupt your day—call Dr. Pipe Drain and Plumbing now and get immediate, professional service.

Looking for a Trusted Plumber in Kanata? Dr. Pipe Is Your Local Choice!

Our reliable plumbers in Kanata deliver expert plumbing repairs, replacements, and installations with proven techniques and lasting results. At Dr. Pipe Drain and Plumbing, we focus on quality and complete customer satisfaction on every job.

Available 24/7 for
Emergency Services

No Time is the Wrong Time.

Upfront

Pricing

No Hidden Costs When The Job Is Finished.

5 Star

Customer Service

We Treat Your Home like We Treat Our Home.