Sewer Odor Inspection Service

Sewer Odor Inspection Service

Experiencing Unpleasant Sewer Odors? We Offer Inspection Services in Ottawa

Unpleasant sewer odors in your home or business can indicate hidden plumbing issues, such as blocked vents, damaged pipes, or sewer line problems. Our sewer odor inspection service in Ottawa uses advanced diagnostic tools to locate the source of the smell quickly and accurately. Once identified, we provide effective solutions to eliminate the issue and restore a clean, odor-free environment. Trust our expert team to address sewer odors promptly and professionally, ensuring your property remains safe and comfortable.

 

Two Dr. Pipe technicians standing in front of a service van in Ottawa

Call Dr. Pipe to Solve Your Plumbing Problems!

Fully licensed and insured, Dr. Pipe has years of experience serving clients across Ottawa and neighbourhoods, earning a reputation for excellence. Our skilled and certified professionals ensure the job is done right the first time, giving you peace of mind every step of the way!

Testimonials from our clients

Steph Corbs
3 days ago
These guys are great.. I had a list of issues and annoyances, from water pressure to replacements/additions and they sorted it all out very quickly and with top quality. I never at any point got the impression they were taking advantage and now have them on speed dial for anything else I may need done. Highly recommended.. A+++
Response from the owner:Thank you for your business Steph. Ron and Max
M Corcoran
5 days ago
We had a frustrating experience with another plumbing company that simply didn’t care, so finding Ron was a breath of fresh air. He is truly skilled at what he does.. the toilet and fixture installation were done beautifully and with real attention to detail. What impressed us most was that he went above and beyond without us even asking. We were planning to purchase an additional item, but Ron just took care of it. That kind of skill combined with genuine care for his customers is so hard to find. We will absolutely be calling Ron again for any future plumbing needs!
Response from the owner:Thank you for your business. Sincerely Ron and Max
Alexandra
7 days ago
This is a review of Maxim Osadchyi Maxim Osadchyi P.Eng. Dr. Pipe Drain and Plumbing Services Division of Osmaks Inc. If I could give a zero stars. I would. I hired Dr. Pipe (Osmaks) in October 2023 to install two alcove-style bathtub, and tub trim, faucet and shower head in my two bathrooms. I told Maksim and Ron (his son) that after they were done, I had a tile installer booked to do the tile around the tub. During the job, they didn’t level/shim the tub, didn’t level/center the shower head line, ripped out the floor plank in front of one tub (but not the second one), and destroyed baseboards (see attached pictures). Generally, left my bathrooms a disaster. When my tile installer came to do the tile job, he notified me that the tubs were not level. I immediately contacted Dr. Pipe and Maksim gave me every excuse in the book (my floor was not straight, etc.). Although he offers “emergency 24-hour service”, he couldn’t be bothered to send someone to level my tub until Monday. Hence, my tile installer could not finish his job and I was left without the use of both my bathtubs for over a week. After work in my basement, I had water flooding. Not once, but twice. Destroyed my brand new vanity that Dr. Pipe installed. Disrupted my tenant. Still no resolution to the damaged vanity. Maxim Osadchyi also took $150 for the installation of the shower trim and I had to pause the project for some time. Texted him that I would let him know when he could come back to finish. No response. Then when I reached out to finish the trim or refund the $150, he refused to do either. Scamming me out of $150. I do not recommend this company due to their unethical behaviour.
Response from the owner:Dear Alexandra, Thank you for your review. On October 17 and 18, 2023, we installed and tested two bathtubs at your property. Two days later, you contacted us regarding concerns about one of the tubs. During that conversation, you used abusive language and slurs, which we do not tolerate. You also relayed concerns raised by your tile and drywall contractor, whom you later dismissed, regarding the tub allegedly being out of level. On October 23, 2023, I personally attended the site to inspect your concerns. My inspection confirmed that the bathtub had been installed level. The photographs from that visit show a properly leveled tub, while the surrounding drywall and wall surfaces were uneven and not level. You withheld $100 for the installation of the faucet trim in the second bathroom because you had terminated your tile and drywall contractor, and there was no confirmed timeline for the completion of the remaining work. Our last site visit and conversation occurred in October 2023, nearly three years ago. Since that time, we have not received any further complaints or reports of problems related to our work. As more than two years and eight months have passed since the project began, and the delays resulted from the site not being ready for completion on your end, we consider the agreement inactive and the project closed. Our records indicate that the remaining installation work could not proceed due to incomplete site preparations. Accordingly, we cannot accept responsibility for the resulting delays or provide any reimbursement. Sincerely, Maxim Osadchyi, P.Eng.
Barry Sceptisaur
2 months ago
Basement floor drain was backing up, creating a very smelly lake on the floor. Without trying to upsell me, Ron explained the options honestly, clearly, and patiently and understood that we were strapped for cash. He snaked the line, which was the least costly fix, kept at it until he was satisfied with the drainage rate, and cleaned up everything. The price was as listed on the Dr. Pipe website, and far, far better than what I was able to get other, larger, better-known plumbing companies in Ottawa to quote me over the phone. It's also worth noting that these companies charge about $90 to actually come over and give an estimate. Dr. Pipe does not. If they come over and give an estimate and you decline to have the work done at that time, they're okay with that, and there's no charge. Overall, I was deeply impressed by Ron's competence and honesty, and his commitment when he put in extra time to make sure the job was done right. Many Ottawa plumbers are blatantly unethical and use predatory pricing on people who are in a jam. Dr. Pipe is the opposite. I can't praise them highly enough.
Response from the owner:Thank you Barry for your business. We are family owned and operated local business and always happy to help our customers with different options and services depending on their needs and budget. Thank you kindly for your honest review. Sincerely, Ron Osadchyi and Maxim Osadchyi
Hans Lankamp
2 months ago
The roots from the tree in our front yard had found its way into our sewer pipe. After consultation on the available options, Dr. Pipe (Max and Ron) provided their expertise in solving this issue by inserting a liner in a very timely, efficient and very professional manner. They were friendly and consciencious personnel to work with.
Response from the owner:Hi Hans. Thank you for your business. It was our pleasure to help you with roots penetration in the drain. PVC reinforce liner will protect your drain line from roots and will work perfectly for years to come
S P
4 months ago
Max and his team did the Poly-b replacement for my house. They were professional and super efficient! Million thanks 🙏
Response from the owner:Hi Sophia. It was our pleasure to help you with your Poly B replacement project. Thank you for your business. Sincerely, Max, Andriy and Elvis
Sammy L.
4 months ago
​I had a minor plumbing panic when the tip of my toilet cleaner bottle fell off and got stuck deep in the drain. I was worried about a major clog and called Dr. Pipe Drain and Plumbing. He was incredible— He talked me through exactly what to do over the phone and reassured me that the piece was small enough that it wouldn't damage my pipes. I truly appreciate his honesty and expertise instead of him just trying to sell me a service I didn't need. I’m very grateful for the help and will definitely call them again for any future emergencies!
Response from the owner:Sammy L, thank you for your review. We’re glad we could help you over the phone and give honest advice without an unnecessary service call. We appreciate your trust and look forward to helping again if you ever need us. Sincerely, Dr. Pipe.
Celine S
6 months ago
Ron from Dr. Pipe came to unclogged my bathtub. He was very efficient and showed up on time. I really appreciated his honesty and he was very knowledgeable. I would highly recommend Dr.Pipe's services. Thanks for a great service!
Response from the owner:Hi Celine. Thank you for your business. Happy Holidays. Sincerely
Robert Mackay
7 months ago
Had our new kitchen faucet installed. Excellent work at a fair price.
Response from the owner:Thank you Robert for your business and review. Call us any time if you need plumbing service. Sincerely, Ron and Max
Aïda Baroudi
7 months ago
Ron was on time, very nice and professional. Gave me options and a good price. I will use them again.
Response from the owner:Hi Aida. Thank you for the great review. Let us know if you need more plumbing services. Sincerely, Max and Ron

Why Do Your Pipes Smell Bad?

 There could be several reasons why there is a foul odor rising up through your pipes:

  • Low Water Levels and Dry
  • Traps: Every plumbing fixture, from your sink to your toilet, has a U-shaped part called a trap.  The trap holds water that prevents sewer gases from entering your home.  If the trap doesn’t have enough water, the escaping gases could be the cause of the terrible scent.  A simple but effective prevention tip is to pour water down your drain at least once every three weeks.
  • Blocked Vents: Sewer gases are supposed to vent via pipes that rise up beyond the roof. 
    Like your chimney, these vents may become clogged due to damage or animals.  When that happens, the gases travel along the path of least resistance, which is usually back through your
    home.
  • Damaged Sewer Line: Your sewer lines can also suffer damage.  This is usually caused by some blockage or other deterioration of the line.  If you notice that the scent comes from more than one drain, this may most likely be the culprit.
  • Leaky Pipes or Seals: You should routinely check the connections and seals of your plumbing for leaks.  A crack in the wax seal at the base of your toilet or a broken pipe may indicate that you have a leak. This means you may have sewer water (and sewer smells) escaping to places they shouldn’t be.

Why You Should Not Perform a DIY Sewer Inspection?

You may think you’ll save some money by investigating the cause of bad sewer scents yourself. The problem is your sewer is a mix of bacteria, waste products, and sewer gases. Sewer gases contain hydrogen sulfide and methane. Hydrogen sulfide is a toxic gas that causes your eyes and lungs to feel like they’re burning. Methane is a readily flammable, explosive gas. Discharging a spark in the correct air-methane concentration cause a fireball. Between the two gases, it is critical for anyone working on a sewer to use properly rated breathing apparatus. 

Consider the cost of medical bills due to poisoning or fire injury. Add to that the financial and monetary costs of rebuilding your house after a fire. Now compare that to the cost of hiring a well-trained and properly equipped professional. Doing the sewer inspection yourself may not seem like such a bargain anymore. That’s why we will happily take on your sewer maintenance and repair needs for you.

Calling a Plumber Saves Your Time and Money

There are more benefits to hiring a professional plumber besides safety. First, we save you time. Our knowledge and experience allow us to assess the sewer situation quickly, then select and implement the best solution efficiently. We can accurately assess what products you need and install them correctly the first time, which saves on costs. 

Your home and your family’s safety are too valuable to cut corners just to save some money. Many do-it-yourself repairs underestimate the severity of the damage. Repeating a patch-up job just erodes any potential savings from doing it yourself. 
Instead, call us and a member of our team will perform a safe, comprehensive inspection. 

What Can You Expect When You Choose Dr. Pipe?

When you select our team, your sewer problems will be managed by a qualified expert. Our bonded and
licensed professionals have over 20 years of experience in the business. Sewer issues will be repaired quickly and at the best industry standard. We will ensure that:

  • Your repairs are done effectively, and completed without residual mistakes.
  • All drains and pipes will be inspected thoroughly using cameras.  You will receive a copy of the footage when the repair is complete.
  • Upfront pricing which is fair and easy to understand.
  • The most appropriate tools and equipment for your job.
  • Every professional working on your sewer is trade licensed verified, and up-to-date on their certifications.

 In short, we go the extra mile to make sure we treat you like we would want to be treated.  This means that we coordinate with you to ensure our work is of as little inconvenience to you as possible.  Work areas are covered so as not to expose you to the sewer unintentionally.

Give us a call today for a free upfront estimate!

Customer feedback is key when choosing a plumbing service. At Dr. Pipe Drain and Plumbing in Ottawa, we take pride in our reputation, reflected in our 5.0-star rating on Google Maps. Our business was built on these five-star reviews, and we’re grateful for our customers’ trust.

FAQs

1. What causes sewer odors in a home or commercial property?

Sewer smells often occur when pipes are blocked or poorly vented, sewer lines are damaged, drain traps dry out, or seals around fixtures wear out. When these parts stop working, sewer gases can leak into your home or business.

2. What does a sewer odor inspection involve?

During a sewer odor inspection, plumbers use specialized tools, such as video inspection cameras and leak-detection equipment, to trace the source of the smell. This helps them spot problems such as damaged pipes, blockages, venting issues, or hidden leaks. After finding the cause, they suggest the best way to fix it.

3. Why is it better to call a professional instead of masking the odor?

Air fresheners or home remedies might mask the smell for a while, but they do not fix the underlying problem. A professional can identify the exact cause and make repairs that permanently eliminate the odor, helping prevent it from returning and protecting your health.

4. Can sewer odors indicate a serious plumbing issue?

Yes. If sewer smells keep coming back, it could mean bigger problems like cracked pipes, poor venting, or major clogs. Ignoring these issues can lead to slow drains, sewage backups, or even property damage over time. It’s best to schedule an inspection early to avoid costlier repairs.

5. How soon should sewer odors be inspected?

If you keep smelling sewage or a sulfur-like odor near drains, fixtures, or in the basement, you should get an inspection right away. Sewer gases can harm indoor air quality and often indicate a plumbing problem that requires a professional to fix.

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No Hidden Costs When The Job Is Finished.

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We Treat Your Home like We Treat Our Home.