Flooding Emergency Service - Dr.Pipe Drain and Plumbing Ottawa

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What Steps Should You Take If the Basement Is Flooded?

One of the worst things you can experience as a homeowner is a flooded basement. If you face a flooding emergency scenario, we at Dr.Pipe Drain and Plumbing recommend following these five steps:

Step #1. Check Plumbing System

Most cases of basement flooding stem from heavy rains that cause groundwater flooding. Plumbing failure can also lead to emergency flooding situations. If you experience plumbing failure, turn off the failed plumbing immediately. You’ll need to be careful to avoid being electrified or contaminated by bacteria or viruses. So, avoid getting wet if at all possible.

Step #2. Contact a Disaster Restoration Professional

It’s also important that you contact a disaster restoration professional. They understand the ins and outs of pumping out water, drying out homes, and addressing any rot or mold problems. In order to avoid mold growth, have a disaster restoration expert visit your home within two days of the incident.

Step #3. Secure Your Personal Property

When it’s safe to do so, remove your personal property. Beware of unsafe conditions caused by electricity or raw sewage. You may also want to take pictures of any damage. Your insurer will want to see evidence of damage caused by the flooding.

Step #4. Contact Your Insurance Provider

If your homeowner’s insurance coverage includes flooding, contact your insurer. The company will explain your options and let you know what to do when you meet with your contractors.

Step #5. Research Waterproofing Options

The next step is to research companies that specialize in basement waterproofing. Look into the products they offer and how these products compare to other products on the market. Find out their ratings, look at online reviews, and ask people you know for recommendations. When you find a contractor that fits the bill, ask if their staff members are fully insured.

Emergency Flooding Help from Dr.Pipe Drain and Plumbing Services

When you face a flooding situation or water damage, you need to act promptly. At Dr.Pipe Drain and Plumbing Services, we offer round-the-clock emergency services. So, whether day or night, we can dispatch a team of expert restorers to your home. They’ll arrive within one hour after your call. We provide complete restoration services in and around Ottawa. You can count on us to help with water damage repair, water extraction, structural drying, or sewer backup decontamination.

Flooding Emergency Service Cost

The plumber cost for flood damage cleanup can range from $4.00 to $10.00 per square foot. However, the expense could go well beyond that if there is standing or contaminated water. If more materials and equipment are needed, the cost could climb even more.

What Causes Basement Flooding?

- House constructed in an unsuitable area. If a home’s lot grading is not designed well, surface drainage will be directed toward the residence. This can lead to flooding. Fixing the problem will involve reshaping the yard so that water flows away from, rather than toward, the house.

- Walls and floors sealed improperly. If the walls and floor aren’t properly waterproofed, water leakage and flooding are possible.

- Gutter clogged. If the gutters and downspouts are clogged up by leaves or debris, they may overflow during heavy rainfall. The water will eventually seep through the soil close to the house’s foundation and infiltrate the basement. Cleaning out the gutter system at least once annually will help prevent this problem.

- Sewer backup. If the sewer system becomes inundated with wastewater or stormwater, the water can back up into the home through floor drains, toilets, and sinks. Installing backwater valves can prevent backflows.

- Sump pump failure. Sump pumps are designed to protect basements from flooding. Homeowners need to inspect, clean out, and test sump pumps routinely. This will reduce the odds of them malfunctioning.

How to Prevent Basement Flooding – Measures for Future Protection

If you want to lessen the odds of experiencing stormwater flooding, consider the following tips:

- Check for leaks in the foundation, walls, windows, and floors. Repair leaks.

- Ensure the ground slopes away from the exterior walls of your residence. This might require working on your lot grading.

- Avoid creating a dam situation where water is retained near your home. So, be careful with your gardens.

- Remove leaves, dirt, and other things from your downspouts and your eaves. troughs. The downspouts should be directed no less than least six feet away from your residence.

No one wants to experience a flooding scenario. If you do face this unfortunate situation, the five tips mentioned above will help you get the flooding emergency service your need. You can count on us at Dr.Pipe Drain and Plumbing to help with all of your plumbing needs.

Why Dr. Pipe Drain and Plumbing Services?

Many companies offer licensed plumbers, but Dr. Pipe Drain and Plumbing Services also offers respect for your home and your time as our standard. This means from the time you call us, we are committed to making your entire experience as customer friendly as possible. We coordinate times that work with your schedule and call when we’re on our way. Our plumbers keep our areas neat and covered while working. In our projects, we use the most appropriate solutions to work quickly and efficiently. Our strengths do not only lie in plumbing. We can also help to navigate the insurance companies and city red tape. You will receive all the necessary permits for our jobs. We will guide you through the City of Ottawa rebates for which you qualify. Our customers love us, and our work is the best quality. Stop by our testimonials page, then give us a call to set up your free, no-obligation inspection.

Give us a call today: 613 791 5777 for a free upfront estimate!

Testimonials

Trenchless Sewer Pipe

I received two quotes for my plumbing. The quote from Dr. Pipe was good, but what I really appreciated was the fact that the professionals at Dr. Pipe took their time to look at the issue, do the research, and actually SHOW me the problem in real-time. The other company never did give me an exact quote, and I was quite worried about potential “unexpected costs.” Both Max and the rest of his crew were extremely professional, kept the area as neat and tidy as possible, and cleaned up after they were done. Despite the fact that I was not actually onsite during the entire three-day process, I felt comfortable enough to give them a key to the property. When someone actually came and took something from the property (I was expecting them to), Max actually called my private number and asked me whether this was OK. I would highly recommend the services of Dr. Pipe.

Rick S.

Drain Work and Sump Pump Installation

Max was the first person to respond to our call for help after our basement flooded. He was quick in determining what the root of the issue was, and fixed the problem quickly. In addition to finding the issue, he also showed us a (potential) issue in our sanitary and storm water drains. He managed to find the possible issue with the drain-camera in a quick amount of time.

Max was courteous and professional when it came to helping us find future issues as well. He helped us alleviate concerns about future problems, thanks to his professional explanation. I have to admit I was also pleasantly surprised by the work of his crew. They cleaned their area thoroughly each time as well. Now I know that extensive repairs are never going to be cheap, but I have to admit I was pleasantly surprised at how reasonable the pricing was. Max even helped us fill out the necessary paperwork to file for our basement flooding prevention subsidy.

Stewart

Drain Replacement, Backflow Valve, Sump Pump, Etc.

When I woke up this morning, I was not expecting my basement to have transformed into a full-blown lake. One of our neighbors recommended Dr. Pipe. Our neighbors had needed to replace some of the drains under their home and also recently had a backwater valve installed.

Max came to us and talked about the quote. One of the great things about the discussion was that he took his time and explained everything to me. I remember that Max took the time to make sure that both my partner and I were on the same page and understood everything.

I really want to be honest and admit that I was not particularly friendly that day, I had already received three different quotes, and I just wanted the work to get started. We still decided to go with Max’s company, despite the fact that we already had several other quotes. It was not just about money that we were going to pay, it was about quality, it was about trust, it is about wanting to give my business to a company that wanted ME as a customer.

I can tell you that both Max and his crew came across as polite, clean, honest, and reliable. They were extremely pleasant to work with. The quality of the work that they delivered is excellent, and it certainly added value to the home. Even our insurance rates went down because of the quality work.

It is extremely comforting to know that I have peace of mind the next time that the rain comes down. During the last late-fall storm, it was extremely comforting to hear the sump pump turn on, that sound really allows you to sleep soundly at night.

I have no doubt that the pipes are going to be fine once the tree roots are growing and the snow melts. It is comforting to know is that even if they are not fine, I know that Max is going to be a phone call away to help me set things right. I would honestly be shocked if Max somehow did not uphold the warranty that we have. Honestly, that is the level of trust that we have in Max.

Max

Backed-Up Drain

It is not often that a plumbing company is able to save you 10,000 dollars. We had experienced a serious drain backup and received quotes from five different drain and plumbing specialists. These included some of the more popular local names, and a few that received a very high ranking on HomeStars. Most of them scoped the drain and told me all the root issues and the critical deficiencies that would continuously lead to problems. They suggested that that we crack the floor, replace the drainpipe, and have the pipe from the front lawn excavated, I would be looking at around $5-10k!

Max did the same exact research that these other companies did, but he told me that the drain was not deficient at all; in fact, it had many more years left! I know that Max was honestly biting his tongue when we discussed what these other companies had said. He rooted the drain (very fast) and there has not been a single issue with our pipes since.

Grant

Contact Dr.Pipe:

Reach out right now at 613 791 5777 to learn more about how we can better meet your drainage and plumbing needs. You can also fill out the contact form bellow and we will respond within 24 hours.