At Dr. Pipe Drain and Plumbing Services Ottawa, we stand by the quality of our work. We know that we’re not repairing plumbing and drains for strangers in Ottawa. You’re our neighbors and friends, and you deserve repairs you can trust. Perhaps, you’re a new neighbor, or you may have been with us a long time. Regardless, you are covered by our long policies and comprehensive insurance protection.
Warranty
Dr. Pipe Drain and Plumbing offers the following warranties on our work:
- New underground water lines. If we install your fresh sub-terranean water pipes, it comes with a 5-year warranty. This covers damage due to normal wear and tear or integrity of the pipe.
- Repairs for existing underground drain repair or replacement. Have we done work for you before? If we’re replacing a drain or pipe we’ve worked on before, we warranty our work for 25 years from the new repair date. Please note that this warranty only holds true for replacing pipes that we have previously worked on. If we’re replacing a pipe installed or repaired by someone else, it does not qualify for the 25-year warranty.
- Trenchless drain repair. All our trenchless drain repairs come with a 25-year warranty.
- New, above-ground roughing and fixtures installation. We offer a 3-year warranty in these cases.
- Plumbing services or repair. Any repairs or servicing of your home plumbing system is guaranteed for 6 months.
- No warranty on drain cleaning/snaking services. Unfortunately, we don’t provide a warranty if we snake or clean the drain.
Insurance
All of Dr. Pipe Drain and Plumbing Services technicians are fully licensed and insured. We meet the license and insurance requirement set forth by the City of Ottawa. We always execute our repairs as neatly and as cleanly as possible, but sometimes things happen. When they do, you can trust that we have the insurance coverage to restore your home and make it right.
If you live in or nearby Ottawa, call Dr. Pipe Drain and Plumbing Services today! Our representatives will be happy to schedule a no-cost, no-obligation inspection. Once we diagnose your plumbing issue, we’ll be happy to help guide you to the type of repair you need. We’ll make sure the correct warranty is applied as needed.
Patrick Asselin
Trustindex verifies that the original source of the review is Google. We recently had some major plumbing work done (main line and vertical stack replacement and shower base installaton) by Dr. Pipe. I am extremely satisfied with the service. Max, the owner, answered our phone calls and texts right away and was very patient dealing with all of our questions. The quote was very resonable and the job was done within days professionally!
Patricia Morash
Trustindex verifies that the original source of the review is Google. Max arrived the same day we requested service. He was on time, polite and professional. Their prices are reasonable and posted on their website. Thank you for a job well done.
Vicki Sima
Trustindex verifies that the original source of the review is Google. I just had my two bathroom sink/faucet replacements work done. I am very satisfied with the service. The phone calls /texts were answered right away, the job was done within days professionally. I appreciate it! Thank you!
Daniel Martell
Trustindex verifies that the original source of the review is Google. Max was great! Great service, very satisfied. Would use again
Sylvie L
Trustindex verifies that the original source of the review is Google. I consulted five different plumbing companies regarding the replacement of my drain pipe and possibly installing a backwater valve. Dr Pipe was by far superior in knowledge, professionalism, and honesty. While some plumbers tried to sell unnecessary products by giving false information (ex: saying a product was required by the building code when ,in fact, it was not), Dr Pipe did not.
Dr Pipe did excellent work and in a timely fashion. The house inspector was impressed with the quality of their work.
Dave
Trustindex verifies that the original source of the review is Google. After research, I selected Dr. Pipe to replace our 51 year old main internal water shut off valve.
I dealt with Max. His e-mail and phone responses were quick, straightforward and detailed which impressed me.
Pictures of the necessary work were forwarded to him and a quote returned in short order. Pricing was transparent and all inclusive – no last minute extras.
His accommodating several changes to the work date by me spoke volumes for customer service.
Max completed everything without issue.
As seniors, we do not need drama in our lives and dealing with Dr. Pipe was stress free.
Shady Bee
Trustindex verifies that the original source of the review is Google. I had Ron come to my condo unit to replace the toilet wax ring and unclog the bathroom sink. He did a great job, gave me pictures of the toilet pipe and cleaned up after the end of the job! I’m very satisfied with his work. Would hire again!!
Nola Juraitis
Trustindex verifies that the original source of the review is Google. Excellent service. My go to plumber from now on. Did a difficult job in an old house and saved me the need to get tiling done. Yay Max and Ron!
Geoff McGuire
Trustindex verifies that the original source of the review is Google. Once again, we had a great experience with Dr. Pipe (Osmaks) and would not hesitate to use this firm again for future plumbing needs.
This time, we hired them to replace our kitchen faucet and our bathroom faucet and drain. We also asked them to provide a solution for our broken outdoor garden hose tap.
The kitchen faucet replacement was assigned to Ron Osadchyi. The old kitchen faucet was a bit stubborn, but Ron managed to get it off and got the new one installed. The faucet/drain replacement for the pedestal sink in the bathroom proved to be a more challenging two-man job, but Ron and Maxim rose to the challenge. After sizing up the situation with our garden hose tap, they recommended putting a new line through from the basement to the exterior wall at a more convient location, and they offered a very reasonable estimate. We didn't have to wait long at all, as they managed to fit in the work later that same day. Ron took the time to explain what they had done and the proper way to close and drain the new line at the end of the season to prevent freezing and bursting.
If we had to sum up our experience, we would say that Dr. Pipe was responsive, professional and reasonably priced. Glad to have a plumbing firm we can trust here in Ottawa!
Simon Redding
Trustindex verifies that the original source of the review is Google. I had to have my water supply line to my house replaced as it was leaking. I called a number of companies and they said they would have to dig everything up with a backhoe to replace the water line. This included ripping up the interlock and also shoring up the porch. Responsibility for restoring the interlock would be on me at my expense. I called Dr.Pipe, who advertises trench-less water line replacement, where they only dig at the water shutoff valve and in the basement. They then push the new pipe through, and provided they do not hit a large rock, replacement is done with a minimum of disruption. Dr Pipe successfully replaced my water line in less than a day and cleaned everything up. Not only did I not have to deal with and pay for the interlock restoration, the price for the work was about 60% of what the backhoe people wanted. I am extremely happy with the service. Max and his crew we friendly and professional. Highly recommended.
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