Give us a call today: 613 791 5777 for a free upfront estimate!
Why Do Your Pipes Freeze?
Winters in Ottawa can be brutal. Exposure to sub-zero temperatures causes the water in your pipes to freeze, and when water turns to ice, it expands. Pipes with ice are at risk of leaking and bursting. When the weather warms up and your pipe thaw, you may be facing a serious plumbing problem. Damaged from frozen pipe may cause your house to flood when the water runs again. You’ll need expensive emergency repairs to fix the pipes.
Frozen Water Pipe Prevention
There are a couple of actions you can attempt to prevent your pipes from freezing.
- Ensure all outdoor pipes and faucets are drained. Hoses should be removed. Turn off shut-off valves from inside the house, and bleed water from the faucet until it is dry.
- Insulate all exposed pipe and water supplies as soon as possible. This should be done in uninsulated areas such as crawlspaces, basements, garages, and attics. Insulation can be as simple as wrapping a towel around a pipe, but commercial grade plumbing insulation is better. Call us to insulate your pipes. We have access to professional grade insulation materials to protect your pipes.
- On cold days, open cabinets and cupboards in your kitchen and bathroom so warm air circulates around your pipes.
- If you go on vacation, don’t turn off your furnace completely. The warmth of the house will prevent ice from forming in the indoor pipes.
- During the coldest periods, let your pipes run at an extremely slow trickle. Running water freezes slower than standing water. The running pipe will not freeze as quickly.
What If Your Pipes Still Freeze?
If your pipes still freeze despite your best efforts, you need to take immediate action. You must turn off the main water valve and call a professional plumber. Feel free to call us at Dr. Pipe Drain and Plumbing Services.
Frozen Pipe Repair
When we fix frozen pipes, we perform the following steps.
- The section of the frozen pipe with damage is identified.
- This damaged section of the pipe is isolated in order to begin the repair.
- A temporary solution is developed so that you will experience as little disruption to your day as possible. While you go about your day, we’ll work on thawing your pipes.
- Thawing pipes is a controlled process, since adding too much heat too fast can cause additional damage. The thawing process is managed carefully.
- After the pipes are thawed, a comprehensive inspection is conducted to check for damages and leaks. We then discuss the situation, and your options with you, then develop a plan going forward.
What Can You Expect When You Choose Us For Your Installation
Our certified experts will work with you to ensure that your plumbing issue is resolved quickly and professionally. We provide you with
- 20+ years of experience to guide you as to the most efficient solution
- Fair and honest pricing up front
- Support when obtaining the required permits and permission
- Plumbing professionals who are bonded and insured
- State-of-the-art thawing equipment to warm up your pipes as fast, and as safely, as we possibly can
- Emergency response capabilities to get you back to normal quickly
- A team of experts with trade licenses verified and certifications up-to-date
- A neat living space with minimal disruptions while the project is ongoing
- A clean and restored property upon completion of the project.
Why Dr. Pipe Drain and Plumbing Services?
Many companies offer licensed plumbers, but Dr. Pipe Drain and Plumbing Services also offers respect for your home and your time as our standard. This means from the time you call us, we are committed to making your entire experience as customer friendly as possible. We coordinate times that work with your schedule, and call when we’re on our way. Our plumbers keep our areas neat and covered while working. In our projects, we use the most appropriate solutions to work quickly and efficiently.
Our customers love us, and our work is the best quality. Stop by our testimonials page, and then give us a call. We’ll set up your free, no-obligation inspection, and a follow-up discussion on how to prevent frozen pipes in Ottawa.
Give us a call today: 613 791 5777 for a free upfront estimate!
Patrick Asselin
Trustindex verifies that the original source of the review is Google. We recently had some major plumbing work done (main line and vertical stack replacement and shower base installaton) by Dr. Pipe. I am extremely satisfied with the service. Max, the owner, answered our phone calls and texts right away and was very patient dealing with all of our questions. The quote was very resonable and the job was done within days professionally!
Patricia Morash
Trustindex verifies that the original source of the review is Google. Max arrived the same day we requested service. He was on time, polite and professional. Their prices are reasonable and posted on their website. Thank you for a job well done.
Vicki Sima
Trustindex verifies that the original source of the review is Google. I just had my two bathroom sink/faucet replacements work done. I am very satisfied with the service. The phone calls /texts were answered right away, the job was done within days professionally. I appreciate it! Thank you!
Daniel Martell
Trustindex verifies that the original source of the review is Google. Max was great! Great service, very satisfied. Would use again
Sylvie L
Trustindex verifies that the original source of the review is Google. I consulted five different plumbing companies regarding the replacement of my drain pipe and possibly installing a backwater valve. Dr Pipe was by far superior in knowledge, professionalism, and honesty. While some plumbers tried to sell unnecessary products by giving false information (ex: saying a product was required by the building code when ,in fact, it was not), Dr Pipe did not.
Dr Pipe did excellent work and in a timely fashion. The house inspector was impressed with the quality of their work.
Dave
Trustindex verifies that the original source of the review is Google. After research, I selected Dr. Pipe to replace our 51 year old main internal water shut off valve.
I dealt with Max. His e-mail and phone responses were quick, straightforward and detailed which impressed me.
Pictures of the necessary work were forwarded to him and a quote returned in short order. Pricing was transparent and all inclusive – no last minute extras.
His accommodating several changes to the work date by me spoke volumes for customer service.
Max completed everything without issue.
As seniors, we do not need drama in our lives and dealing with Dr. Pipe was stress free.
Shady Bee
Trustindex verifies that the original source of the review is Google. I had Ron come to my condo unit to replace the toilet wax ring and unclog the bathroom sink. He did a great job, gave me pictures of the toilet pipe and cleaned up after the end of the job! I’m very satisfied with his work. Would hire again!!
Nola Juraitis
Trustindex verifies that the original source of the review is Google. Excellent service. My go to plumber from now on. Did a difficult job in an old house and saved me the need to get tiling done. Yay Max and Ron!
Geoff McGuire
Trustindex verifies that the original source of the review is Google. Once again, we had a great experience with Dr. Pipe (Osmaks) and would not hesitate to use this firm again for future plumbing needs.
This time, we hired them to replace our kitchen faucet and our bathroom faucet and drain. We also asked them to provide a solution for our broken outdoor garden hose tap.
The kitchen faucet replacement was assigned to Ron Osadchyi. The old kitchen faucet was a bit stubborn, but Ron managed to get it off and got the new one installed. The faucet/drain replacement for the pedestal sink in the bathroom proved to be a more challenging two-man job, but Ron and Maxim rose to the challenge. After sizing up the situation with our garden hose tap, they recommended putting a new line through from the basement to the exterior wall at a more convient location, and they offered a very reasonable estimate. We didn't have to wait long at all, as they managed to fit in the work later that same day. Ron took the time to explain what they had done and the proper way to close and drain the new line at the end of the season to prevent freezing and bursting.
If we had to sum up our experience, we would say that Dr. Pipe was responsive, professional and reasonably priced. Glad to have a plumbing firm we can trust here in Ottawa!
Simon Redding
Trustindex verifies that the original source of the review is Google. I had to have my water supply line to my house replaced as it was leaking. I called a number of companies and they said they would have to dig everything up with a backhoe to replace the water line. This included ripping up the interlock and also shoring up the porch. Responsibility for restoring the interlock would be on me at my expense. I called Dr.Pipe, who advertises trench-less water line replacement, where they only dig at the water shutoff valve and in the basement. They then push the new pipe through, and provided they do not hit a large rock, replacement is done with a minimum of disruption. Dr Pipe successfully replaced my water line in less than a day and cleaned everything up. Not only did I not have to deal with and pay for the interlock restoration, the price for the work was about 60% of what the backhoe people wanted. I am extremely happy with the service. Max and his crew we friendly and professional. Highly recommended.
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