Frozen Pipe Service in Ottawa

Frozen Pipe Service in Ottawa

Frozen Pipe Repair Services in Ottawa

In Ottawa’s cold winters, frozen pipes can be a serious problem, leading to potential bursts and costly water damage. If you’re experiencing low water pressure or signs of frozen pipes, our expert team is here to help. We provide fast and reliable frozen pipe repair services, using safe thawing techniques to restore your water flow and prevent further damage. Don’t let the cold weather disrupt your plumbing—contact us for efficient solutions to keep your pipes safe and functional all winter long.

Frozen pipe repair Ottawa

Call Dr. Pipe to Solve Your Plumbing Problems!

Fully licensed and insured, Dr. Pipe has years of experience serving clients across Ottawa and neighbourhoods, earning a reputation for excellence. Our skilled and certified professionals ensure the job is done right the first time, giving you peace of mind every step of the way!

Testimonials from our clients

Max and his team did the Poly-b replacement for my house. They were professional and super efficient! Million thanks 🙏
Response from the owner:Hi Sophia. It was our pleasure to help you with your Poly B replacement project. Thank you for your business. Sincerely, Max, Andriy and Elvis
​I had a minor plumbing panic when the tip of my toilet cleaner bottle fell off and got stuck deep in the drain. I was worried about a major clog and called Dr. Pipe Drain and Plumbing. He was incredible— He talked me through exactly what to do over the phone and reassured me that the piece was small enough that it wouldn't damage my pipes. I truly appreciate his honesty and expertise instead of him just trying to sell me a service I didn't need. I’m very grateful for the help and will definitely call them again for any future emergencies!
Response from the owner:Sammy L, thank you for your review. We’re glad we could help you over the phone and give honest advice without an unnecessary service call. We appreciate your trust and look forward to helping again if you ever need us. Sincerely, Dr. Pipe.
Ron from Dr. Pipe came to unclogged my bathtub. He was very efficient and showed up on time. I really appreciated his honesty and he was very knowledgeable. I would highly recommend Dr.Pipe's services. Thanks for a great service!
Response from the owner:Hi Celine. Thank you for your business. Happy Holidays. Sincerely
Had our new kitchen faucet installed. Excellent work at a fair price.
Response from the owner:Thank you Robert for your business and review. Call us any time if you need plumbing service. Sincerely, Ron and Max
Ron was on time, very nice and professional. Gave me options and a good price. I will use them again.
Response from the owner:Hi Aida. Thank you for the great review. Let us know if you need more plumbing services.
Sincerely, Max and Ron
I interviewed several plumbing companies for my complete drain replacement project before selecting "Dr. Pipe Drain and Plumbing" to do the job. I was reassured by the respectful communication style of Maxim (owner), and his willingness to listen to my preferences, based on what I had learned prior to committing to this project. Scheduling was flexible, and the job was completed in a very timely manner. Andryi (main plumber) was extremely experienced in this type of work, and was very tidy in his approach. He was able to access all of the original drain pipes by creating "partial" trenches, and working through those areas under the concrete slab, without having to dismantle certain finished parts of my basement. All of the concrete debris and aggregate (stones) were placed in feed bags while the job was being done, which kept the mess at a minimum and facilitated the process of back filling once the work was done. I was given a choice of styles of back water valve, with the advantages of each shown to me. All in all, the entire process was a comfortable experience, despite the "invasive" elements of such a project. Andryi, Ron and Max were all very pleasant to deal with and I would highly recommend this company for any plumbing work.
Response from the owner:Thank you for your business. It was our pleasure to work for you. Sincerely, Max, Andryi and Ron
I highly recommend these guys! A note from my wife who was very appreciate of the work done by Max and Ron:

"Let me set the stage. I am a new mother attempting my best to function on the small pockets of sleep that are offered randomly daily. We were also mostly exclusively cloth diapering at the time. I was heavily dependent on my dishwasher and laundry machine. Enter in a plumbing emergency! The downstairs laundry sink starts backing up and overflowing. Turns out it's going to require breaking the concrete and replacing some pipes.

This stressful situation could have easily turned out to be a nightmare but it was handled with such care and professionalism. Highly recommended their plumbing services! Honest hard working professionals. I was extremely grateful for their help and expertise! They were efficient and amazing. 5+ stars" – Dominique
Response from the owner:Thank you for your business Sunny. Let us know if you need more plumbing services. Sincerely, Ron and Max
Dr. Pipe did replacement underground drain inside of the basement for my house with a very reasonable price. They did it very professionally and took pictures during the job for me. Thanks Dr. Pipe
Response from the owner:Hi Sami. Thanks for your business. Let me know if you need more plumbing services. Sincerely, Max, Ron and Andriy
The work done by Dr Pipe was timely and of the highest quality. I could not imagine a more accomodating group to work with. Max was extremely helpful when dealing with my insurance company. His intervention got the insurance company to make the maximum payment the policy could cover. Without it the insurance company was only offering about 1/3 of their final payment. I have no reservations recommending Dr Pipe to anyone. I will always call them first for any of my needs in the future.
Response from the owner:Thank you Dough for your business. It was pleasure to help you with your drain underground pipe relining project and I glad that insurance company cover almost all cost. Sincerely Max, Andryi and Ron
Maxim and his team were very helpful in setting up our flood prevention system. They were very detail oriented with their design and explained it to us so that we understood the system. They were patient and supportive with rebate applications, and were available to start work very quickly. They communicated well and the work was done well. Hopefully we'll never have to use our sump pump and backwater values but I am confident they will protect us. Very happy and would recommend Dr. Pipe and Osmaks plumbing
Response from the owner:Hi, Patrick. Thank you very much for your business. Sincerely, Max, Andryi and Ron

Why Do Your Pipes Freeze?

Winters in Ottawa can be brutal. Exposure to sub-zero temperatures causes the water in your pipes to freeze, and when water turns to ice, it expands. Pipes with ice are at risk of leaking and bursting. When the weather warms up and your pipe thaw, you may be facing a serious plumbing problem. Damaged from frozen pipe may cause your house to flood when the water runs again. You’ll need expensive emergency repairs to fix the pipes.

Frozen Water Pipe Prevention

There are a couple of actions you can attempt to prevent your pipes from freezing.

  • Ensure all outdoor pipes and faucets are drained. Hoses should be removed.  Turn off shut-off valves from inside the house, and bleed water from the faucet until it is dry.
  • Insulate all exposed pipe and water supplies as soon as possible. This should be done in uninsulated areas such as crawlspaces, basements, garages, and attics.  Insulation can be as simple as wrapping a towel around a pipe, but commercial grade plumbing insulation is better.  Call us to insulate your pipes.  We have access to professional grade insulation materials to protect your pipes.
  • On cold days, open cabinets and cupboards in your kitchen and bathroom so warm air circulates around your pipes.
  • If you go on vacation, don’t turn off your furnace completely. The warmth of the house will prevent ice from forming in the indoor pipes.
  • During the coldest periods, let your pipes run at an extremely slow trickle. Running water freezes slower than standing water.  The running pipe will not freeze as quickly.

What If Your Pipes Still Freeze?

If your pipes still freeze despite your best efforts, you need to take immediate action. You must turn off the main water valve and call a professional plumber. Feel free to call us at Dr. Pipe Drain and Plumbing Services.

Frozen Pipe Repair

When we fix frozen pipes, we perform the following steps.

  • The section of the frozen pipe with damage is identified.
  • This damaged section of the pipe is isolated in order to begin the repair.
  • A temporary solution is developed so that you will experience as little disruption to your day as possible. While you go about your day, we’ll work on thawing your pipes.
  • Thawing pipes is a controlled process, since adding too much heat too fast can cause additional damage. The thawing process is managed carefully.
  • After the pipes are thawed, a comprehensive inspection is conducted to check for damages and leaks. We then discuss the situation, and your options with you, then develop a plan going forward.

What Can You Expect When You Choose Us For Your Installation

Our certified experts will work with you to ensure that your plumbing issue is resolved quickly and professionally. We provide you with

  • 20+ years of experience to guide you as to the most efficient solution
  • Fair and honest pricing up front
  • Support when obtaining the required permits and permission
  • Plumbing professionals who are bonded and insured
  • State-of-the-art thawing equipment to warm up your pipes as fast, and as safely, as we possibly can
  • Emergency response capabilities to get you back to normal quickly
  • A team of experts with trade licenses verified and certifications up-to-date
  • A neat living space with minimal disruptions while the project is ongoing
  • A clean and restored property upon completion of the project.

Why Dr. Pipe Drain and Plumbing Services?

Many companies offer licensed plumbers, but Dr. Pipe Drain and Plumbing Services also offers respect for your home and your time as our standard. This means from the time you call us, we are committed to making your entire experience as customer friendly as possible. We coordinate times that work with your schedule, and call when we’re on our way. Our plumbers keep our areas neat and covered while working.  In our projects, we use the most appropriate solutions to work quickly and efficiently.

Give us a call today for a free upfront estimate!

What our Customers Say?

Our work speaks for itself. If you want to learn more before calling us, look at our 5.0-star reviews on Google Maps. Check them out and see what makes us different!

FAQs

1. What factors cause water pipes to freeze?

Water pipes freeze when surrounding temperatures drop below freezing for an extended period, and the pipes are exposed to cold air. Plumbing located in unheated spaces such as basements, crawl spaces, attics, or exterior walls is especially at risk during cold weather.

2. How can I tell if a pipe is frozen?

Common signs of a frozen pipe include reduced or no water from faucets, frost or bulges on the pipe, and very cold walls or floors near the pipes. If left unfixed, a frozen pipe can burst, causing major leaks and water damage.

3. Is it safe to thaw a frozen pipe myself, or should I call a professional?

Sometimes you can thaw an exposed pipe yourself, but we recommend calling a plumber immediatly. Especcialy in the cases if the pipe is hard to reach or you think it might be cracked or under pressure, it’s safest to call a licensed plumber at Dr. Pipe Drain and Plumbing to avoid more damage.

4. What does a professional frozen pipe repair service involve?

A professional plumber will first locate the frozen section, often using specialized inspection tools. The pipe is then safely thawed and checked for damage. If cracks or bursts are found, the damaged section is replaced to restore proper water flow and prevent leaks.

5. How long does it usually take to repair a frozen pipe?

How long repairs take depends on how bad the freeze is and if the pipe has burst. Thawing and checking the pipe can often be done in less than an hour. If the pipe needs to be replaced, it might take longer, depending on how easy it is to reach and the plumbing layout.

6. How can I prevent my pipes from freezing again?

Maintaining consistent indoor heating, insulating exposed pipes with foam sleeves, sealing air leaks around plumbing, and allowing faucets to drip slowly during extreme cold can significantly reduce the risk of freezing. For long-term protection, a professional plumber at Dr. Pipe Drain and Plumbing can also install heat tape or recommend additional preventive measures.

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