Plumbing Rebates from the City of Ottawa

Plumbing Rebates from the City of Ottawa

City of Ottawa Plumbing Rebates Program

The last thing you want to occur if you’re a homeowner in Ottawa is flooding in your basement. Water damage isn’t just headache-inducing. It can lead to costly repairs, severe health problems from mold, and structural issues that can make your home uninhabitable. Thankfully, the City of Ottawa’s Basement Flooding Protection Subsidy Program offers homeowners financial assistance in installing backwater valves, sump pumps, and other eligible flood protection systems. You can rely on us at Dr. Pipe Drain and Plumbing to put your plumbing rebates in Ottawa to good use. We offer expert installation and help with applying for the rebate, from paperwork to inspection support.

Plumbing Rebates Ottawa - Basement Flooding Subsidy Program

Call Dr. Pipe to Solve Your Plumbing Problems!

Fully licensed and insured, Dr. Pipe has years of experience serving clients across Ottawa and neighbourhoods, earning a reputation for excellence. Our skilled and certified professionals ensure the job is done right the first time, giving you peace of mind every step of the way!

Testimonials from our clients

Had our new kitchen faucet installed. Excellent work at a fair price.
Response from the owner:Thank you Robert for your business and review. Call us any time if you need plumbing service. Sincerely, Ron and Max
Ron was on time, very nice and professional. Gave me options and a good price. I will use them again.
Response from the owner:Hi Aida. Thank you for the great review. Let us know if you need more plumbing services. Sincerely, Max and Ron
I interviewed several plumbing companies for my complete drain replacement project before selecting “Dr. Pipe Drain and Plumbing” to do the job. I was reassured by the respectful communication style of Maxim (owner), and his willingness to listen to my preferences, based on what I had learned prior to committing to this project. Scheduling was flexible, and the job was completed in a very timely manner. Andryi (main plumber) was extremely experienced in this type of work, and was very tidy in his approach. He was able to access all of the original drain pipes by creating “partial” trenches, and working through those areas under the concrete slab, without having to dismantle certain finished parts of my basement. All of the concrete debris and aggregate (stones) were placed in feed bags while the job was being done, which kept the mess at a minimum and facilitated the process of back filling once the work was done. I was given a choice of styles of back water valve, with the advantages of each shown to me. All in all, the entire process was a comfortable experience, despite the “invasive” elements of such a project. Andryi, Ron and Max were all very pleasant to deal with and I would highly recommend this company for any plumbing work.
Response from the owner:Thank you for your business. It was our pleasure to work for you. Sincerely, Max, Andryi and Ron
Honest and clear explanation. And a good price. Thanks.
Response from the owner:Hi Adam. Thank you for your business. Let us know if you need more service. Sincerely Maxim, Andryi and Ron
I highly recommend these guys! A note from my wife who was very appreciate of the work done by Max and Ron:

“Let me set the stage. I am a new mother attempting my best to function on the small pockets of sleep that are offered randomly daily. We were also mostly exclusively cloth diapering at the time. I was heavily dependent on my dishwasher and laundry machine. Enter in a plumbing emergency! The downstairs laundry sink starts backing up and overflowing. Turns out it’s going to require breaking the concrete and replacing some pipes.

This stressful situation could have easily turned out to be a nightmare but it was handled with such care and professionalism. Highly recommended their plumbing services! Honest hard working professionals. I was extremely grateful for their help and expertise! They were efficient and amazing. 5+ stars” – Dominique
Response from the owner:Thank you for your business Sunny. Let us know if you need more plumbing services. Sincerely, Ron and Max
Dr. Pipe did replacement underground drain inside of the basement for my house with a very reasonable price. They did it very professionally and took pictures during the job for me. Thanks Dr. Pipe
Response from the owner:Hi Sami. Thanks for your business. Let me know if you need more plumbing services. Sincerely, Max, Ron and Andriy
The work done by Dr Pipe was timely and of the highest quality. I could not imagine a more accomodating group to work with. Max was extremely helpful when dealing with my insurance company. His intervention got the insurance company to make the maximum payment the policy could cover. Without it the insurance company was only offering about 1/3 of their final payment. I have no reservations recommending Dr Pipe to anyone. I will always call them first for any of my needs in the future.
Response from the owner:Thank you Dough for your business. It was pleasure to help you with your drain underground pipe relining project and I glad that insurance company cover almost all cost. Sincerely Max, Andryi and Ron
Maxim and his team were very helpful in setting up our flood prevention system. They were very detail oriented with their design and explained it to us so that we understood the system. They were patient and supportive with rebate applications, and were available to start work very quickly. They communicated well and the work was done well. Hopefully we’ll never have to use our sump pump and backwater values but I am confident they will protect us. Very happy and would recommend Dr. Pipe and Osmaks plumbing
Response from the owner:Hi, Patrick. Thank you very much for your business. Sincerely, Max, Andryi and Ron
Great service and pricing. They were able to start the work quickly and had it finished in one day. Courteous workers. The water line replacement was done with very little impact on land scaping.
Response from the owner:Hi Ellen. Thank you very much for your business. Let us know if you need more plumbing work. Sincerely, Max, Ron and team.
I definitely would not hesitate recommending Dr. Pipe Drain and Plumbing to friends, neighbors, and anyone else. I appreciated the clear and no-nonsense communication with Maxim, and the great job his crew did. I needed to have my old lead water service line replaced, and opted for the trenchless “torpedo method” offered by Dr. Pipe. The guys got here bright and early in the morning, and by 3pm everything was done with only one small excavation at the city valve (filled and ready to patch up), and left the basement and driveway cleaner than they were before they got here. They got right down to business and worked hard, fast and professionally until it was done, with only a short break for lunch. And it cost about half of what other companies had quoted me for digging a trench and messing up the whole property (and taking two or three days to do it). True, we were lucky the torpedo didn’t hit any big rock, but even if it had, it would most likely still have been a great choice (with less disruption) than the others.
Response from the owner:Thank you Mr.Gobeil for your business. It was pleasure to help you with your old lead main water line replacement. Let me know if you need any plumbing work in the future. Sincerely Max, Denis and Sergey.

Don’t wait for a flooding situation — contact us today. We’ll help you safeguard your home and benefit from the Basement Flooding Protection Subsidy Program.

The City of Ottawa has updated its Protective Plumbing Rebate program so that all homeowners in Ottawa can obtain the backwater valves and sump pumps needed to safeguard their homes from flooding.

Eligibility Criteria:

  • Built before January 1, 2004, for protective work related to the private storm sewer services.
  • Built before January 1, 2012, for protective plumbing work connected to private sanitary sewer services.
  • Not possessing existing backwater valves or sump pumps that merely require replacing.
  • Be served by the City of Ottawa sewers.

Proposed Rebate Items and Sums

The following table shows the current and suggested rebate items and sums.

Rebate ItemCurrent RebateProposed Rebate
Building Permit$80100 % of Permit Cost
Sanitary Backwater Valve (Interior)$700$1,000
Storm Backwater Valve (Interior)$500$1,000
Storm Backwater Valve (Exterior)$1,750$2,500
NEW – Sump Pump with Battery Backup (in existing sump pit)$1,250$1,500*now includes secondary pump
NEW – Sump Pump with Battery Backup (with new sump pit construction)$3,000
NEW – Private Storm Lateral Installation$3,000

Note: If the cost of the work is less than the amount of the applicable rebate, the city will rebate the lesser of the two sums.

Before getting work done courtesy of the residential protective plumbing program, you will need a permit from the city. You can do this here.

You can read the full bylaw text, which outlines all the particulars and the steps to apply for the Basement Flooding Protection Subsidy. You can access the rebate application form here.

Dr. Pipe is fully licensed and qualified to help you with any plumbing-related work, whether it’s your sump pump or backwater valve installation project. Call to ask questions, get a quote, or book an appointment. You can also book an appointment online.

How Do Backwater Valves and Sump Pumps Safeguard My Home?

A sump pump gets rid of water that gathers in the soil just beneath your basement. It allows water to collect in a pit so it doesn’t infiltrate your basement. From the pit, the water is pumped into your home’s drainage system so that it can be removed. Are you interested in learning more? You can do so here. A sump pump rebate in Ottawa is your ticket to installing this important equipment.

A backwater valve is attached to the main sewer drainage pipe that stretches from your residence to the City of Ottawa sewers.

It safeguards against flooding from the sewer into your dwelling should a clog develop in the sewer. Backwater valves are now legally required in all new homes built in the city. Get more information about backwater valves and their work using the following link.

Flood scenarios can possibly cause tens of thousands of dollars in damage to your residence, particularly if your basement is finished. You can remedy the issue with the backwater valve rebate in Ottawa.

Short Summary on Primary Benefits of the Residential Protective Plumbing Program:

  • Backwater Valves: Keep sewage from getting into your home during heavy rainfalls. Rebates up to $1,000 for interior installations and $2,500 for exterior installations.
  • Sump Pumps with Battery Backup: Get rid of excess groundwater from your basement. Rebates up to $1,500 for existing sump pits and $3,000 for new sump pit installations.

Quick Overview: How to Apply for the Residential Protective Plumbing Program Rebate

Step 1: Submit Application (Part 1)

Download and complete the application form. Include proof of ownership and a quote from a licensed plumber. Condo owners may require authorization forms. Submit by email or mail.

Step 2: City Review

The city reviews your documents and issues an RPPP file number.

Step 3: CCTV Inspection

Schedule a sewer lateral CCTV inspection that lines up with city requirements. Your contractor submits the results.

Step 4: Site Visit

City staff perform a site visit to confirm the scope of work.

Step 5: Approval

Once approved, the city will send a notification when the work should start.

Step 6: Installation

A licensed contractor will install approved plumbing, follow the Ontario Building Code, and obtain all required permits.

Step 7: Send Application (Part 2)

Submit the final paperwork, including the paid invoice, inspection report, and building permit receipt.

Step 8: Receive Your Rebate

Within eight to 10 weeks, the city processes the rebate.

Dr. Pipe Drain and Plumbing: Your Ottawa Plumbing Experts

Don’t allow Ottawa basement flooding to damage your home! Get in touch with the Ottawa residential plumbing experts. We’re committed to serving our community, including areas like Barrhaven, Old Ottawa South, Gloucester, Carlington, Nepean, Embrun, Kanata, Orleans, and Vanier. Do you want to learn more about the Basement Flooding Protection Subsidy, the backwater valve rebate, or something else? We’ll assess your needs, help you navigate the rebate process, and deliver the plumbing services you need and deserve.

Protect Your Home Today!

Are you ready to protect your home and take advantage of plumbing rebates in Ottawa? Failing to do so could mean paying for basement flooding repair in Ottawa. Contact us today for a free, no-obligation consultation!

Give us a call today for a free upfront estimate!

Homeowners and business owners in Ottawa and surrounding areas trust Dr. Pipe Drain and Plumbing’s exceptional plumbing services.

Our service area includes Barrhaven, Carlington, Embrun, Gloucester, Kanata, Nepean, Old Ottawa South, Orleans, and Vanier.

Frequently Asked Questions on Plumbing Rebates in Ottawa

 

What is protective plumbing?

Protective plumbing keeps water and sewage from getting into your residence during a backup. With Protective Plumbing Rebates, we can help you install a sump pump and/or an approved backwater valve on your sewer pipes connecting to the city sewer system. Dr. Pipe is here to answer any questions about the City of Ottawa sump pump rebate.

How would you describe a backwater valve?

A backwater valve is a plumbing component installed in a sewer line to stop sewage or stormwater from flowing back toward your home if there’s a backup. Water problems of this sort are possible when levels in the sewer system climb due to excess rain, snowmelt, or a blockage. The backwater valve closes to prevent backflow from entering your home.

What is a sump pit and a sump pump?

A sump pit serves as a collection point for water beneath the basement floor, while a sump pump is a component designed to pump water from the sump pit and direct it away from the dwelling.

What is a secondary sump pump?

A secondary sump pump serves as a backup to the primary sump pump in case the primary sump pump malfunctions or is overwhelmed by water volume.

What is battery backup power?

Battery backup power ensures your sump pump stays operational if there’s a power outage. Basement plumbing in Ottawa is the last thing you want.

How do I know if my home has a backwater valve?

Backwater valves were required by law in new homes after 2004 (stormwater) and 2012 (sanitary), but some older residences may have them retroactively. Check between the last branch of your home’s sewer line and where the pipe exits the foundation. It may look like a Y-shaped fitting with the wye branch plugged and pointing upward. It may also be buried in your yard.

Why do I hear an alarm near the backwater valve?

An alarm is a sign that the backwater valve has activated to block backflow. Don’t use water-intensive appliances if this happens. Wait until the alarm ceases and the valve disengages. If you don’t have one, it’s worth looking into the City of Ottawa backwater valve rebate.

Must I maintain my protective plumbing devices?

Yes, property owners are responsible for maintaining devices according to the manufacturer’s directions. Regular maintenance is essential, especially before heavy rain. It’s best to hire a professional to periodically inspect and service plumbing devices.

Will protective plumbing keep water from entering my basement?

If properly put in and taken care of, protective plumbing devices keep water and wastewater from a sewer surcharging event from getting into your home.

How do sewer backups happen?

Excessive rain, sewer blockages, or snowmelt can elevate water levels, pushing water back through your service lateral into your residence.

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