5 Signs You Need an Emergency Plumber - Dr. Pipe Drain and Plumbing

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Give us a call today: 613 791 5777 for a free upfront estimate!

Plumbing emergencies can occur at literally any time. When they do, it’s important you take the proper steps to fix the problem as quickly as possible to minimize cost and damages and ensure that the problem doesn’t get even bigger. Be on the lookout for these 5 signs that your plumbing system may be at risk.

Sign #5: No Hot Water

If you don’t have any hot water flowing in your home, that means there’s an issue with your water heater. Taking cold showers for days in a row is something no one wants to deal with, and you need to address it quickly. Whether it’s just your pilot going out or something more complex, we can help.

Sign #4: Standing Water

When water starts pooling in your home, it can cause damages in any number of ways. From water damaged floors and walls to warped wood and mold, it’s an issue that needs to be dealt with. Standing water means you have a significant leak somewhere in the house. Whether it’s the base of your toilet, the water heater, the dishwasher or elsewhere, this is a problem that needs to be addressed.

Sign #3: A Burst Pipe

Anything from extreme temperature variations to tree roots to general wear-and-tear can cause a pipe to burst. If this happens you need to turn off your water right away to minimize damage, then turn on your faucets to drain the system to prevent any standing water. Call us as soon as you can and we’ll identify the issue and fix it as soon as possible.

Sign #2: Sewage Smell

If you’re noticing a foul sewer smell in your home it could mean sewage is backing up into your drains. Gases from raw sewage are not just foul smelling and unhygienic, they can also be incredibly toxic and potentially explosive. Call us to determine that problem and fix it right away.

Sign #1: Low Water Pressure

If you’re noticing the water pressure in your entire house seems low as opposed to just a single fixture, it’s a sign there’s an issue in your water supply. You could have a clog somewhere in your water main and that’s an issue that needs to be addressed quickly to return proper function to your fixtures.

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Why DIY Could Be The Wrong Choice

DIY repairs are a tempting option but remember, with any DIY procedure you’re risking:

Your safety: Improper or partial repairs could be dangerous.
Your warranty: Some fixtures come with warranties that are voided if the work is not done by a professional.
Bigger problems: An improper repair or installation may mean you’ll have bigger, costlier issues later.
More money: Any repairs that need to be done more than once have to be paid for more than once.

What Can You Expect When You Choose Us For Your Repairs

Our team of qualified and licensed plumbers will get your pipes repaired quickly and professionally. You can expect every aspect of our work to be done right including:

24/7 emergency response service
We’re local, located here in Ottawa, and able to get to you quickly
Over 20 years of experience to help you plan your work effectively
Honest and fair pricing up front
A team of fully bonded and insured professionals
The best tools and equipment for the job
Trade license verified and fully up to date certification

We treat your home the way we expect workers to treat our homes. That means coordinating with you from the moment you call for a quote all the way through the final work we perform. Our team will cover and clean everything in their work area so you don’t have the added stress of a mess to tidy up, and we’ll finish as quickly and efficiently as possible.

If you have an emergency, shut off your water and call us immediately for a free, no-obligation quote.

Give us a call today: 613 791 5777 for a free upfront estimate!

Testimonials

Drain Work and Sump Pump Installation

Max was the first person to respond to our call for help after our basement flooded. He was quick in determining what the root of the issue was, and fixed the problem quickly. In addition to finding the issue, he also showed us a (potential) issue in our sanitary and storm water drains. He managed to find the possible issue with the drain-camera in a quick amount of time.

Max was courteous and professional when it came to helping us find future issues as well. He helped us alleviate concerns about future problems, thanks to his professional explanation. I have to admit I was also pleasantly surprised by the work of his crew. They cleaned their area thoroughly each time as well. Now I know that extensive repairs are never going to be cheap, but I have to admit I was pleasantly surprised at how reasonable the pricing was. Max even helped us fill out the necessary paperwork to file for our basement flooding prevention subsidy.

Stewart

Drain Replacement, Backflow Valve, Sump Pump, Etc.

When I woke up this morning, I was not expecting my basement to have transformed into a full-blown lake. One of our neighbors recommended Dr. Pipe. Our neighbors had needed to replace some of the drains under their home and also recently had a backwater valve installed.

Max came to us and talked about the quote. One of the great things about the discussion was that he took his time and explained everything to me. I remember that Max took the time to make sure that both my partner and I were on the same page and understood everything.

I really want to be honest and admit that I was not particularly friendly that day, I had already received three different quotes, and I just wanted the work to get started. We still decided to go with Max’s company, despite the fact that we already had several other quotes. It was not just about money that we were going to pay, it was about quality, it was about trust, it is about wanting to give my business to a company that wanted ME as a customer.

I can tell you that both Max and his crew came across as polite, clean, honest, and reliable. They were extremely pleasant to work with. The quality of the work that they delivered is excellent, and it certainly added value to the home. Even our insurance rates went down because of the quality work.

It is extremely comforting to know that I have peace of mind the next time that the rain comes down. During the last late-fall storm, it was extremely comforting to hear the sump pump turn on, that sound really allows you to sleep soundly at night.

I have no doubt that the pipes are going to be fine once the tree roots are growing and the snow melts. It is comforting to know is that even if they are not fine, I know that Max is going to be a phone call away to help me set things right. I would honestly be shocked if Max somehow did not uphold the warranty that we have. Honestly, that is the level of trust that we have in Max.

Max

Backed-Up Drain

It is not often that a plumbing company is able to save you 10,000 dollars. We had experienced a serious drain backup and received quotes from five different drain and plumbing specialists. These included some of the more popular local names, and a few that received a very high ranking on HomeStars. Most of them scoped the drain and told me all the root issues and the critical deficiencies that would continuously lead to problems. They suggested that that we crack the floor, replace the drainpipe, and have the pipe from the front lawn excavated, I would be looking at around $5-10k!

Max did the same exact research that these other companies did, but he told me that the drain was not deficient at all; in fact, it had many more years left! I know that Max was honestly biting his tongue when we discussed what these other companies had said. He rooted the drain (very fast) and there has not been a single issue with our pipes since.

Grant

Trenchless Sewer Pipe

I received two quotes for my plumbing. The quote from Dr. Pipe was good, but what I really appreciated was the fact that the professionals at Dr. Pipe took their time to look at the issue, do the research, and actually SHOW me the problem in real-time. The other company never did give me an exact quote, and I was quite worried about potential “unexpected costs.” Both Max and the rest of his crew were extremely professional, kept the area as neat and tidy as possible, and cleaned up after they were done. Despite the fact that I was not actually onsite during the entire three-day process, I felt comfortable enough to give them a key to the property. When someone actually came and took something from the property (I was expecting them to), Max actually called my private number and asked me whether this was OK. I would highly recommend the services of Dr. Pipe.

Rick S.

Contact Dr.Pipe:

Reach out right now at 613 791 5777 to learn more about how we can better meet your drainage and plumbing needs. You can also fill out the contact form bellow and we will respond within 24 hours.