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Most people call plumbers during emergencies so they don’t really have the time to research and find the best plumber possible. They search online and pick the first service provider with a 4 or 5 star rating. They don’t have time to research the cost of repairs or determine what’s included in the service. Here’s a brief explanation of what you can except from a qualified and professional company for plumbing repairs in Ottawa.
- Inspection and Quote-Most plumbing companies will offer an upfront quote for repairs when you contact them. However, they won’t commit to a specific rate until they’ve inspected your plumbing system and determined the true extent of the problems. This helps you prepare for unexpected expenses and plan your budget accordingly.
An honest plumber will provide a detailed quote that includes and explains all expenses. You can ask them questions related to the quote and get all the information you need in order to make a decision. This is very important for finding a company that does plumbing repairs in Ottawa.
- Licensed and Insured –Good plumbing companies are always licensed and insured. This protects the company as well as customer interests. For example, if there’s an accident during the repair process, insurance will cover the plumber’s medical expenses to a certain extent. Good plumbers will have a P.ENG license, a Master Plumbing License, WSIB, a Fire Protection Technician License, and a Plumbing License. You can verify the licenses and insurance coverage before you hire the plumber for the job.
- Emergency Services-Plumbing problems can occur at any time on any day so you need a plumber who can respond promptly. Most modern plumbers will respond to emergency calls and have dedicated emergency contact numbers. If a company promises 24/7 services, you should expect them to pick up the phone regardless of the time you call.
- Billing- Billing in the plumbing industry can be a bit ambiguous. Some companies charge an hourly rate while others have fixed prices for every service. You should hire a company that offers detailed quotes and has a transparent, easy-to-understand pricing system. Don’t hesitate to ask them questions about their billing and set a limit on how much you’re willing to spend on the repairs.
Expert plumbers at Dr. Pipe Drain and Plumbing Services will be happy to answer any questions you have so give them a call at 613 791 5777 or contact them through the contact form today!