Why Us?

This is a fair question, because you have so many different options. The short answer is this: we make sure that we get everything done right the first time around. These are our benefits:

  • We are fully insured and licensed
  • We tend to beat any written estimate by around 10 percent
  • We are members of PEO
  • 20 Year Warranty on underground drain jobs
  • We offer excellent warranty terms (1 year for plumbing, 5 years for rough-ins), 10 years for waterproofing, and 20 years for underground drain work.)

Dr. Pipe was built on the concept of using our expertise and our penchant for helping people. We use the finest European and Canadian technology when it comes to our plumbing work. We offer excellent service to our customers and use only the best quality materials. Our most sacred rule is striving for “100% Customer Satisfaction”. You can see our 5-star reviews on HomeStarswhere we have rating 9,6/10 or on Google where we have rating 5/5. 

We strive to offer the best rates in the immediate area. We are able to offer such great rates by only using qualified and licensed staff members that are able to complete the job in the least amount of time possible.

Our customers appreciate the fact that we are able to offer upfront, direct pricing that tells them exactly what they are going to be spending on their repairs. Not only do we offer some great pricing, but we also strive to offer the best possible customer service that you could hope to find. At Dr. Pipe, we make sure that we respect your home and your time. We make sure to work around your schedule and after the job is done, we make sure to clean up thoroughly.

Give us a call today for a free upfront estimate!

Dr. Pipe services the surrounding and uses a multinational staff to cater to different neighborhoods. We are able to offer professional draining and plumbing services in a number of different languages as well. Our service area includes Ottawa, Old Ottawa South, Vanier, Barrhaven, Nepean, Kanata, Orleans, Carlington, Gloucester, and Emburn.

Available 24/7 for
Emergency Services

No Time is the Wrong Time.

Upfront

Pricing

No Hidden Costs When The Job Is Finished.

5 Star

Customer Service

We Treat Your Home like We Treat Our Home.

Locally Owned Business Serving Our Ottawa Community

It is critically important to ensure you have the right plumbing company in Ottawa for your project.  You deserve a plumber who knows how to do the job correctly.  Choose one who will respect your home or business as if it was their own.  Since we started our business over 20 years ago, we’ve aimed to be reliable, relatable, and sincere.

In 1992, Maxim Osadchyi founded our company in the Greater Toronto Area.  Since then we’ve expanded to be your local Ottawa plumbing services provider.  Maxim’s dedication to being a professional, yet family oriented businessman connected with his customers.  Today, our plumbing engineers keep this spirit alive, guiding us to give the best quality service.

It goes beyond professionalism.  After years of serving the citizens of Ottawa, you’ve become more than our clients.  You’re our neighbors and friends.  We understand your needs, because Ottawa isn’t just a place where we work.  Ottawa is our home.

To call Dr. Pipe is to call a plumbing service that will put your needs first.  The fact that we are locally-owned and operated means we are committed to providing Ottawa with exceptional, affordable service.

Over 26 years of Plumbing Know-How Provides the Best Solutions

When building our family’s plumbing building from the ground up, Maxim Osadchyi had a particular advantage. Unlike the competition, Maxim had fine-tuned his invaluable plumbing knowledge and skills working in the most successful Israeli plumbing companies.  Maxim was no fresh-out plumber.  He was a seasoned professional who knew his trade.

Starting in 1991, our family business grew globally to Ukraine, Israel, and finally to Canada in 1992.  We began our Canadian services with five employees.  Thanks to our outstanding service and quality work, our customer base grew and we expanded to meet the demand. Yet, we never lost our initial inspiration, or our desire to serve our customers.  Today’s experts from Dr. Pipe professionals are always ready to help. Using the latest technology, we to do the job better, neater, faster, and cleaner than the competition.  For the same quality of work, we’re often more inexpensive too.

From Maxim’s dream to our team today, we strive to be the best Ottawa plumbing company.  Ottawa, you expect the best when it comes to their plumbing and draining service provider, and we can give it to you.  We can offer the fairest prices for high quality services as our standard.  If there is a special service you need, we will work with you towards the best solution.  Don’t hesitate!  Give us a call today at 613 791 5777.  Let us show you how a top plumbing service provider can meet your plumbing needs.

We Are Fully Insured and Licensed

Why is it important that your plumber be both licensed and insured? When you hire a licensed and insured professional plumbing company in Ottawa like Dr. Pipe, you’re hiring qualified professionals.  Our plumbers knowledgeable about their vocation and the technology they use, reinforced by decades of experience.  Licensed and experienced means you don’t need to worry that a no-experience “expert” is responsible for your plumbing.

There are some things that should probably not be DIY-ed.  Life hacks are more appropriate for other aspects of your life, not your plumbing.  A licensed and insured professional not only offers qualified service and support, but they must have an insurance policy.  Having insurance insulates against costly errors that may occur due to unforeseen circumstances.  As a licensed professional, we protect you two ways.  We fix the problem and we shield against unforeseen plumbing issues that may cause financial distress.

Our licenses include:

ENG License

Master Plumbing
License

Plumbing License

Fire protection

Technician License
WSIB

Bonded and
Insured

You should be confident in what you’re expecting when you pay for our service. Our professionals are friendly experts who want to solve your plumbing problems, and we all think you should never consider working with someone lacking proper plumbing education. Hiring the wrong person, even for a small job, can escalate into a huge expense. Instead, contact a licensed and insured plumber like Dr. Pipe for your Ottawa plumbing and drain repair.

Warranty and Insurance

At Dr. Pipe Drain and Plumbing Services Ottawa, we stand by the quality of our work.  We know that we’re not repairing plumbing and drains for strangers in Ottawa. You’re our neighbors and friends, and you deserve repairs you can trust.  Perhaps, you’re a new neighbor, or you may have been with us a long time. Regardless, you are covered by our long policies and comprehensive insurance protection.

Warranty

Dr. Pipe Drain and Plumbing offers the following warranties on our work:

Warranty for new underground water lines is 5 years

When we install new underground water lines we provide you with a 5-year warranty. This ensures that if anything were to happen we will stand by it and resolve the issue.  No need to worry about “what if”, we will guarantee to take care of any major or minor problems you water lines might encounter.

Warranty for repairs for existing underground drain repair or replacement – 25 years

Have we done work for you before?  If we’re replacing a drain or pipe we’ve worked on before, we warranty our work for 25 years from the new repair date.  Please note that this warranty only holds true for replacing pipes that we have previously worked on. If we’re replacing a pipe installed or repaired by someone else, it does not qualify for the 25-year warranty.

Warranty 25 years for any trenchless drain repair

All our trenchless drain repairs come with a 25-year warranty, giving you peace of mind and assurance. When you choose us for trenchless drain repair, you can trust that we’ll handle the job with precision and care. If any issues arise down the line, you can rely on us to make it right. We take pride in doing the job correctly the first time and stand firmly behind our work, confident it will serve you for a lifetime.

Plumbing services or repair for 6 months and 3-year warranty for new, above-ground roughing and fixtures installation

Any repairs or servicing of your home plumbing system is guaranteed for 6 months and 3-year warranty for new, above-ground roughing and fixtures installation.

No warranty on drain cleaning/snaking services

Unfortunately, we don’t provide a warranty if we snake or clean the drain.

Insurance

All of Dr. Pipe Drain and Plumbing Services technicians are fully licensed and insured.  We meet the license and insurance requirement set forth by the City of Ottawa. We always execute our repairs as neatly and as cleanly as possible, but sometimes things happen.  When they do, you can trust that we have the insurance coverage to restore your home and make it right.

If you live in or nearby Ottawa, call Dr. Pipe Drain and Plumbing Services today!  Our representatives will be happy to schedule a no-cost, no-obligation inspection. Once we diagnose your plumbing issue, we’ll be happy to help guide you to the type of repair you need.  We’ll make sure the correct warranty is applied as needed.

No Overtime

Plumbing issues do not ever seem to come at a good time.  Emergencies happen whenever: at night, during a holiday when you have guests over, or when you’re rushing or already late.   Plumbing problems may be inconvenient, but paying for them should not be.  That is why we charge the same rate for our services regardless of the day or time.  It doesn’t matter if you call us at noon or midnight, on a weekday or weekend, or New Year’s Day.  We’ll will never charge you a premium or for overtime.

When you need to call an emergency plumber, it’s already a stressful situation.  If a customer has an urgent need for plumbing services, price gouging and surge pricing adds unnecessary trauma to the situation.  We do not charge secret fees, premium charges, or rate hikes in our service quotation.  In fact, if our jobs cost more than we quoted or takes more time than expected, you pay the quoted price.  We don’t add those extras to your bill.

Our services are charged at the same rate 24/7, giving you one less thing to worry about in a plumbing emergency.  This is why Dr. Pipe is one of the most beloved plumbing companies in Ottawa.

Testimonials from our clients

Drain And Plumbing Discounts

Respect for your property and your time are our standard.  We coordinate with you to find a mutually convenient time to perform our work.  When we’re on our way, we call and let you know. We reduce the stress of dealing with permits, bureaucratic red tape and insurance companies.  Our staff will search and apply for the best City of Ottawa rebates available. Check out our testimonials, and then call us to see how we can help.

See our active specials and most recent coupons below.  Dr. Pipe Drain and Plumbing Services is committed to giving superior service at a reasonable price.  That’s what makes us your neighborhood Ottawa plumber!

  • We’ll beat any written estimate by 10%.
  • $25 off Snaking Main Sanitary Line

 

 

Before And After Drain Work

Blocked With Tree Roots Underground Building Traps Removal and Replacement

Blocked Building Trap and Water Main Removal and Replacement

Clogged Building Trap Removal and Replacement

Blocked Building Trap on Sewer Pipe Removal and Replacement

Call Dr. Pipe to Solve Your Plumbing Problems!

Fully licensed and insured, Dr. Pipe has years of experience serving clients across Ottawa and neighbourhoods, earning a reputation for excellence. Our skilled and certified professionals ensure the job is done right the first time, giving you peace of mind every step of the way!

About Flat Rate and Upfront Pricing



Search for plumbing company in Ottawa during a plumbing emergency, and you may be victim to inflated, obscure service costs.  As a customer, you have the right to know exactly what you’re paying for when you purchase a service. Look here on Dr. Pipe’s plumber rates. All expectations, including benefits, risks and time commitments should be clearly laid out when you are given the costs.  This should be the standard; in fact, this is our standard when we offer our customers flat rate, upfront pricing.

Chances are, when you need a plumbing service, it’s because you’re in the middle of an emergency.  You need the problem fixed fast, not one or two weeks from now.  We don’t believe in penalizing you because you need emergency services.  With our flat rate pricing structure, you will not pay an inflated amount just because you think it’s an inconvenient time.  There is no stress due to hidden costs or added fees.    We think plumbing repairs in Ottawa should be managed without adding any more pressure.

When you call Dr. Pipe, we will let you know exactly what needs to be done before we start the job.  We walk you what actions we need to take, what are the benefits and the risks, and the timeline for repair.  There should be no surprises; and even if there are, we will honor our quoted price for the repair.  If you’re looking for a plumbing company in Ottawa that doesn’t charge fees for emergencies or inconveniences, give Dr. Pipe a call.

24/7 Appointment

Your time is valuable, and so is getting the job done right without unnecessary delays. That’s why we offer appointments 24/7, tailored to fit your schedule—not the other way around. Whether it’s early morning, late at night, or any time in between, we’re here when it’s convenient for you. No need to take time off work or rearrange your plans to get things done.

Say goodbye to frustrating all-day appointment windows and endless waiting. When you schedule with Dr. Pipe, you’ll know exactly when to expect us. We’ll even give you a heads-up with a call before we arrive. No wasted time, no uncertainty—just dependable, efficient service

Give us a call today for a free upfront estimate!

We’re not just in the plumbing business, we’re in the customer service business and we want to make sure your experience is everything you need it to be and more. Being flexible with our schedule so you don’t have to adjust yours and keeping your in the loop is just one more way we can take the pressure off of a potentially stressful situation.

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